‎myAT&T

Tauries 533

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I’m being generous rating myAT&T app and AT&T customer service 3stars.
Been a loyal customer for years, asking myself why… for one of the biggest communications company in the nation you’d think the website and app would work better. I have not had a good experience as of yet. Nothing ever works on the app and to top it off, I had a landline phone for my Homebase’s business installed, it worked great the first few months then started having static in the line and no dial tone. I called in and come the appointed day the repair guy should have been here they were a no show. I called back and rescheduled for another tech to come out. At this point it had been almost two months of nothing but static on my business phone. They finally arrive got it working he said and left. No it wasn’t working still nothing but static. I gave up and canceled it. I had no service for almost three months. This was roughly two years ago and they are still sending me a bill for the months it wasn’t working. Now I keep getting over days notifications and we NEVER go over , now it’s only working have the time. Can’t get ahold of AT&T to fix it and the app is useless. Disappointed and ready to call it quits. I work from my home so my internet connection is my lifeline for my business, without it o don’t have a home based business. That means I can’t pay my bills. Come on AT&T whats it gonna take??? DO BETTER!!!:(