U.S. Consulate General Hong Kong & Macau

All visa interviews at the U.S. Consulate General in Hong Kong are handled on an appointment basis only. Individuals seeking general information about U.S. visas or needing to schedule a visa appointment should visit Apply for a U.S. visa.

Telephone: English, Cantonese and Mandarin speaking customer service agents are ready to assist you 9 a.m. to 5 p.m. Monday through Friday. The call center is closed weekends and Hong Kong holidays, as observed by the U.S. Consulate.

You may call 852 5808 4666 (9 a.m. to 5 p.m. Monday through Friday) from Hong Kong & Macau.

You may call 1-703-665-1986 (9 a.m. to 5 p.m. Eastern Standard Time) if you are in the United States.

Email: For general information about visas and routine inquiries, please write to [email protected].

For a specific case in which the applicant has been interviewed by a consular officer, A and G visa type, or concerning an immigrant visa case, please use Visa Inquiry Form.