Learning the Result of Your Application for Benefits – Texas Workforce Commission
The Determination on Payment of Unemployment Benefits informs you if we can pay you benefits based on the single issue listed. You will receive separate Determinations on Payment of Unemployment Benefits for each issue on your claim, such as your reason for job separation or ongoing requirements.
To be eligible for benefits, all determinations TWC sends you must state that we can pay you benefits for the claim period requested. In other words, if you receive multiple determinations saying we can pay you benefits and even one that says we cannot pay you benefits, then we cannot pay you benefits.
Most people receive a determination about the reason for their job separation; however, if you were laid off or are working reduced hours, we will send you a determination about the reason for your job separation only if your employer contacts us to confirm your separation.
Example of Multiple Determinations
John was fired from his job after he was a no-call, no-show at work for six days. His truck broke down so he didn’t have a way to get to work. After a week, he fixed his car and reported to work and was fired for job abandonment.
To receive benefits, John must meet the requirements for past wages, job separation and ongoing eligibility requirements.
Although he received two determination letters saying we could pay him benefits based on his past wages and transportation issue, he also received one letter explaining that we could not pay him benefits because he is disqualified on his job separation. Therefore, John will not receive benefits.
Determination Letter Sections & Example
The Decision section shows:
- Issue: the eligibility question that the letter addresses
- Decision: whether we can pay you benefits, based on this issue alone. If there is a beginning date but no ending date, the decision will stay in effect until you take action to resolve the situation.
- Reason for Decision: results of our investigation
- What you can do: possible actions, if applicable
- Law Reference: the section of the law supporting the decision
- Understanding Your Decision: the effect of multiple determinations, any actions you may need to take and information about employer appeals.
The Determination of Potential Chargeback for the Employer section provides information to your former employer regarding their tax liability for the claim, if applicable. This does not affect you or your eligibility for benefits.
The If You Disagree with This Decision section tells you how to appeal and the deadline. For additional appeal information, see the back of the determination or the Introduction to the Unemployment Benefits Appeal Process page.
Example of the Determination on Payment of Unemployment Benefits:
