Send Money Overseas | USPS

Replacing Lost, Stolen, or Damaged Money Orders

Lost or Stolen Money Orders

You cannot stop payment on postal money orders, but a lost or stolen money order can be replaced.

• Money order loss or theft may take up to 30 days to confirm.
• Investigating a money order’s lost or stolen status may take up to 60 days.
• There is a $36.45 processing fee to replace a lost or stolen international money order.

Requesting a Refund

1. Take your money order receipt to any Post Office location.
2. Talk to a retail associate at the counter to start a Money Order Inquiry.
3. After starting the inquiry, you will be able to check the status of your money order and inquiry progress by visiting the Money Orders Application.
4. When your money order is confirmed lost or stolen, we’ll issue you a replacement money order.

Damaged Money Orders

We’ll replace money orders that are defective or damaged. Take the damaged money order and your receipt to your local Post Office location to get a replacement.