HCS Technology Group – How to Resolve Managed Apple ID Conflicts

A user can have two types of Apple IDs: a Managed Apple ID and a personal Apple ID. A Managed Apple ID is owned and managed by an organization. This provides access to iCloud for collaboration with iWork and backup for iPhone and iPad devices. Apple Business Manager makes it easy for organizations to create and manage these accounts at scale. But what happens if a user is using a personal Apple ID with your domain name?

In this guide, from the users’ perspective, we will show:

• How to resolve an Apple ID for Your Domain
• What the user will see when signing into a Managed Apple ID on a Mac

Download the PDF.