AT&T Cell Phone Protection – File & Track a Claim – Asurion
*Protect Advantage for 1 and 4 are a combination of Protect Insurance for 1 or 4, Protect Extended Service Contract for 1 or 4, and ProTech for 1 or 4. Protect Insurance for 1 and 4 are underwritten by Continental Casualty Company, a CNA Company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC, (In Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161; and in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA. Protect Extended Service Contract for 1 and 4 are provided by Asurion Warranty Protection Services, LLC, or one of its affiliates.
1 Same-Day Replacement: Available for select devices in select areas and is subject to parts and technician availability. Claims must be filed and approved by 4pm. Eligibility is determined at time of claim approval and is contingent on certain criteria.
2 Unlimited Screen and Malfunction Repairs: $29 service fee applies. Limited to eligible devices in select areas. Newly launched device models may not be eligible for screen repair. Visit phoneclaim.com/att or call 888.562.8662 to check current eligibility. Same day repair option depends upon claim approval time, part and technician availability. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Some colors of eligible devices are not available. Eligible devices and available areas are both subject to change at any time.