American Airlines staff travel information
Listing
Flight listing is required for all standby passengers. Passengers without a flight listing will be denied check-in. Jump seat listings can be made through myidtravel.com/myidlisting or 1-888-weflyaa option 4.
Flight listings must be made at least 48 hours in advance of travel for international flights and 12 hours in advance for all other flights.
To list:
- If you purchased your eZED ticket through myIDTravel and your ticket number begins 001 (American ticket stock) a listing is made automatically at the time the ticket is issued. No further action is necessary.
- If you purchased your ZED ticket through myIDTravel and your ticket number does not begin with 001 (i.e., it begins with your own airline ticket stock number) or if you purchased your ZED ticket from your airline directly, you must still create a listing through myIDTravel by selecting the Existing Ticket/Book or List for Flights tab on the myIDTravel screen.
CONTACT YOUR AIRLINE PASS BUREAU TO OBTAIN THE APPLICABLE USER ID AND PASSWORD
Your ticket is valid on any American and American Eagle flight in the market ticketed, regardless of the flight number and/or date shown on the ticket, within the 90 day validity of the ticket. It is not necessary that you create a listing for each flight on which you think you’ll attempt to travel.
Your sponsoring employee/retiree is responsible for checking flight availability and creating your flight listing at least 72 hours prior to departure.
Once you have been flight listed and receive the PNR details, you can:
Ask your sponsoring employee/retiree to check you in on our travel system and email your boarding pass or Priority Verification Card (PVC) to you. Use the self-service machines available at most airports to check your bags and receive the Priority Verification Card (PVC) up to 24-hours prior to departure. A credit card is usually required for identification purposes only. If no self-service machines are available you may check in with an agent. When checking in with an agent, please note:
First class/Business class/Premium Economy class Check-In lanes are for revenue customers only. You should introduce yourself as a non-rev traveler. Once you’ve been checked in:
You will receive a Priority Verification Card (PVC) to enter through the security checkpoint. Please enter through the Main security lanes, unless you have TSA pre-check printed on your PVC. You may obtain gate and time information at www.aa.com or by calling 800-223-5436. Upon reaching the departure area for your flight, please take a seat and wait for your name to be called by the gate agent. Please do not attempt to use company phones or computers. If time permits and you are an Admirals Club member, feel free to visit the club prior to your flight. When you are accommodated for a flight, we ask that you board the aircraft when directed. Be prepared to gate check your roller board carry-on if the flight is full. Once onboard:
Place your personal item underneath your assigned seat to assist with luggage space. Non-rev travelers should not ask for special services or considerations, such as complimentary food items or alcoholic drinks. Exception – If you require medical aid during flight please advise a crew member. If you are not accommodated on your desired flight the agent will roll you over to the next flight. If you need assistance with an alternate option please contact your sponsoring employee/retiree prior to asking the gate agents for assistance.