UPS Express Critical
UPS Express Critical® provides a broad range of urgent transportation options ranging from
lightweight to heavyweight shipments around the world.
As a global leader in time-sensitive shipments, we can provide you with access to virtually any kind of
aircraft or vehicle around the world.
With a full suite of global, urgent transportation services, we have the ability to optimize
solutions for nearly every shipment. Our experienced team can quickly assess a critical situation,
identify transportation alternatives and implement a delivery solution that meets your time and
cost requirements. UPS Express Critical Services include:
Air
– Next-flight-out service within North America, Europe** and between major metropolitan areas worldwide
Surface
– Exclusive use, non-stop, door-to-door ground transportation throughout the U.S., into Canada,
Mexico and Europe**
Charter
– Air charter management services available around the world
Hand
Carry – Dedicated courier assigned to maintain in-transit, end-to-end physical possession
of your shipment
International
– Next-flight-out, charter and courier services providing extensive global coverage
Secure*** – When
your shipment requires added security to ensure it arrives safely and remains intact. Our experienced staff can create a
solution that meets your needs, for virtually any size shipment
Inside
Precision*** – Provides white glove services seamlessly integrated with UPS transportation networks for time
definite inside pickup or delivery of high value products. Our professional crews can meet your delivery challenges
and manage on-site shipments, complete door-to-door service, unpacking, setup, and inside delivery
Value
Added Services*** – Specialized equipment and shipment handling designed to meet your
domestic or international freight needs
UPS Express Critical can make a difference in your organization’s time-sensitive shipping
activities. Leveraging our extensive logistics and communications network, our team can handle a
one-time urgent shipment or create a customized, high-priority solution based on your
requirements.
Features
Extensive route optimization capabilities
One-time shipments or custom solutions
Proprietary electronic information system for shipment processing and tracking
Comprehensive inventory of trucks, aircraft and flight schedules
Specialized equipment and services to meet unique requirements (e.g., hazardous shipments,
temperature-controlled vehicles, oversize/overweight cargo)
Benefits
Arrange urgent transportation or a combination of services that fit your
time-sensitive shipment
needs
Enable real-time shipment tracking from pickup to delivery
Optimize routes to ensure timely delivery and control costs
Develop customized solutions to meet special transportation requirements
Provide quick turnaround and exceptional service quality from a trusted source
UPS Express Critical representatives are available 24 hours a day, seven days a week to assist with
your urgent freight shipments. For more information, please contact us via
Country or Territory
Phone Number
Email address
US1-800-714-8779
(inside US)
1-913-693-6205
(outside US)[email protected]
Canada1-800-714-8779
(inside Canada)
1-913-693-6205
(outside Canada)[email protected]
[email protected]
Europe
Germany+49 [email protected]
United Kingdom+44 [email protected]
Netherlands+31 [email protected]
France
“(service gratuit + prix appel)”+33 [email protected]
Spain+34 [email protected]
Czech Republic+42 [email protected]
Austria+43 [email protected]
Switzerland+41 [email protected]
Italy
“(Le chiamate hanno il medesimo costo previsto per una chiamata su rete fissa dal proprio operatore)”+39 [email protected]
Poland+48 [email protected]
All other European countries
(to dial DE number)+49 [email protected]
* See Terms and Conditions for additional information, conditions and limitations.
** European countries where Express Critical is available. 
*** Secure, Inside Precision and Value Added Services are not available in Europe.
