Top 417 Chili’s Grill & Bar Reviews

Original review: May 30, 2021

I have been coming to the 34710 North Valley Phoenix 85086 location for 11 years and almost daily for the last year and will not be back. All of the bartenders are great except for Jeanine. She has been rude time and time again and has even threatened to smack me for innocent jokes that bartenders should not be offended to. All of the regulars will not come in on Tuesday night when she is bartending due to her attitude and being rude. Please put a different bartender on for Tuesday, Thank You. I have overheard the workers say jokes to each other and even joke with me and I have never took offense to any of it.

On Friday night, Jeanine’s daughter Kate that also works there overheard me say a joke to the guy next to me which was “The surfers in Hawaii remind me of myself. They hang 10.” Her daughter is older 25-30, she went back and told her mom what she heard and Jeanine came out screaming at me in front of customers and then a couple minutes later came back out again saying, “You are going to apologize to my daughter.” For one my voice does not travel and I am surprised she heard it, it was not offensive and this is a BAR! I will not quit filing complaints with corporate and the BBB until she has either been taken out of the bar area or she has lost her job completely. Not only did she threaten me but also embarrassed me in front of other customers by yelling.

UPDATE: I called and spoke to the manager Amy to let her know my concern and she said, “I don’t blame her for saying she would smack you and as for the incident Friday night I am sure there is a lot more to it than that..” “Really Amy, do you not realize the guy that I said the joke to is a rights attorney, he would make a great witness” and then she said, “Maybe you should go to a different bar from now on.” It is nice to know that Chili’s promotes both verbal and physical assaults on their customers.