Top 32 Direct Express Reviews

Original review: Feb. 2, 2023

I ordered 2 replacement cards. The first order the card was never sent out. The 2nd order I still haven’t received it yet. It has been over a month and still no card. Rent, bills, groceries and etc is due and I am doomed. Nobody never answers the phone and the one time they do no help and no answers. The fact that the government is willing to deal with a third party such as these people with such a important situation is mind bottling. Disabled, retired, and veterans depend on these funds and can’t access them or get any assistance. Shame on you people and shame on the government.

Calling Comerica bank or SSA does not help because no one has answers but yet they are affiliated with these crappy so called third party business people is a disgrace. I’m ready to sue the city Direct Express as well as Comerica bank. I believe if us customers stand together with one huge lawsuit we will all be satisfied with the end result. One we need to get paid for our emotional damages and unnecessary hardships. If there is anyone In The NYC area interested in starting a suit together please contact me.