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Switch it up — how to bring your phone number to Mint Mobile | Mint Mobile

Switch it up — how to bring your phone number to Mint Mobile

Mint Fox showing you how to transfer your number to Mint Mobile

In this article

Ready to join the Mint side?

Congrats. The fact that you’re reading this suggests you’ve realized how rude big wireless is and thinking about making the switch to Mint. You’ll probably want to bring your current phone number along too…which is super easy, btw. Here are the 3 basic steps to transferring your number: 

Transfer your number to Mint Mobile in three easy foxing steps

Tips for transferring your phone number to Mint Mobile

Don’t worry, it’s much easier to understand than crypto.

  1. Keep your current service’s SIM card in so you won’t miss any calls or texts (even the ones you want to miss on purpose). 
  2. Once we send you confirmation that your transfer is complete, make sure your new Mint Mobile SIM card is in your phone to continue to receive calls and texts to your number. 
  3. Remember: checking eligibility doesn’t affect your current service. You can check as many numbers as you need to without interrupting your service. Heck, check your friends’, too and then refer them to Mint if they’re eligible. 

Next up, if you haven’t already, check out our plan options to see which one rules for your wallet. 

More of a visual learner? Check out our video. 

To make your life even easier (yes, we are cool like that), we’ve compiled a list of the most common mobile carriers and where you can find the info listed in the steps above. Just look for your previous carrier and we’ll walk you through it all; it’s never been easier to become part of Team Mint.

How to transfer your number by carrier (A to Z list)

A

AT&T Wireless

  • Account number
    • Check the upper right-hand corner of your AT&T Wireless bill or invoice
    • Or, after logging into your AT&T Wireless online account, go to “Profile,” then “Sign-in Info,” then “My linked accounts.”
  • PIN number
    • Online:
      • Go to your myAT&T profile and choose People & Permissions
      • Select Wireless, scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.
    • myAT&T app:
      • Sign into the myAT&T app, go to your profile and select People & Permissions.
      • Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.
    • Customer service line
      • Call 800-331-0500 for assistance

AT&T Prepaid

  • Account number
    • Contact AT&T Prepaid at 800-901-9878 for assistance.
  • PIN number
    • After logging into your AT&T Prepaid account, select “Forget PIN/Password,” and enter your number.
    • Afterwards, select “Request 4-Digit PIN,” then “Send PIN / Password.”
    • On the screen, enter the information you receive from the AT&T Prepaid text and select “Continue” to create a new PIN.

Airvoice Wireless

  • Account number
    • It’s your Airvoice Wireless SIM card number. Or, contact Airvoice Wireless at 888-944-2355.
  • PIN number
    • It’s the last 4 digits of your Airvoice Wireless phone number.

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B

Bandwidth

  • Account number
    • Contact Bandwidth at 855-864-7776, then press 7 then 1 for assistance.
  • PIN number
    • Contact Bandwidth at 855-864-7776, then press 7 then 1 for assistance.

Boost

  • Account number
    • Contact Boost at 866-402-7366 for assistance.
  • PIN number
    • It’s your Boost Personal Security PIN that you use to log in online.

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C

CenturyLink

  • Account number
    • Check the upper right-hand corner of your CenturyLink bill. It’s the phone number plus 3 digits. Or, contact CenturyLink at 866-642-0444 for assistance.
  • PIN number
    • It’s “0000” (without the quotation marks).

Consumer Cellular

  • Account number
    • You can find it in your Consumer Cellular online account or by contacting Consumer Cellular at 888-345-5509 for assistance.
  • PIN number
    • It’s the last 4 digits of your SSN. Or, use “0000” (without the quotation marks).

CREDO Mobile

  • Account number
    • It’s your CREDO Mobile account number. You can find it by texting “ACCOUNT” to 27336. Or contact CREDO Mobile at 800-411-0848.
  • PIN number
    • It’s “0000” (without the quotation marks).

Cricket

  • Account number
    • You can find it in your online Cricket account under “Account Settings.”
    • Or, contact Cricket at 800-274-2538 for assistance.
  • PIN number
    • It’s the Authorization ID (“AID”) that you set up with your online Cricket account. (You use it to make changes to your account.)

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E

EasyGo

  • Account number
    • Contact easyGo at 888-210-0757 for assistance.
  • PIN number
    • Contact easyGo at 888-210-0757 for assistance.

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F

FreedomPop

  • Account number
    • After logging into to your FreedomPop account, go to “Overview,” then “Manage Settings,” then “Port-Out Info.” Or contact FreedomPop at 888-702-8302.
  • PIN number
    • After logging into to your FreedomPop account, go to “Overview,” then “Manage Settings,” then “Port-Out Info”.

Frontier

  • Account number
    • It’s a 17-digit number (starting with your 10-digit phone number) that can be found at the top of your Frontier bill.
    • Or, after logging into your Frontier account, you can find it at the top of the page. Or call Fronteir at 800-921-8101.
  • PIN number
    • Check the top of your Frontier bill. Or, find it at the top of the page after logging into your Frontier online account.

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G

Google Fi

  • Account number
    • After logging into your Google Fi account, go to “Manage plan,” then select “Leave Google Fi.”
    • Or, contact Google Fi at 844-825-5234.
  • PIN number
    • After logging into your Google Fi account, go to “Manage plan,” then select “Leave Google Fi.”

Google Voice

  • Account number
    • It’s your 10-digit Google Voice phone number.
  • PIN number
    • It’s the same PIN you use when you access your Google Voice voicemail.

*Important: Google Voice numbers are treated like landlines when you port them and take 5-7 days to complete.

GoSmart Mobile

  • Account number
    • It’s your 10-digit GoSmart Mobile phone number. Or contact GoSmart Mobile at 877-582-7788.
  • PIN number
    • It’s the same PIN you use when contacting GoSmart Mobile.
    • Set one up by calling 611 from your GoSmart Mobile phone number, then say “No” to “refill,” then select “Manage my account,” then “change my account PIN.”

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H

Hello Mobile

  • Account number
    • After logging into your Hello Mobile online account, you can find it in the upper right hand corner. Or, contact Hello Mobile at 888-954-3556.
  • PIN number
    • It’s the last 4 digits of your Hello Mobile phone number.

H2O Wireless

  • Account number
    • Contact H20 Wireless at 800 643-4926 for assistance.
  • PIN number
    • It’s the last 4 digits of your SIM’s ICCID. This can usually be found printed on the back of the SIM card, or you can find it in your phone settings under ‘About Phone’. Contact H2O Wireless at 800-643-4926 for assistance.

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I

Inteliquent

  • Account number
    • Contact Inteliquent at 866-388-7258, then select option 3 for assistance.
  • PIN number
    • Contact Inteliquent at 866-388-7258, then select option 3 for assistance.

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K

Kroger Wireless

  • Account number
    • It’s your 10-digit Kroger Wireless phone number.
  • PIN number
    • It’s the PIN you set up when activating with Kroger Wireless. Contact Kroger Wireless at 866-434-7796 for assistance.

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L

Line2

  • Account number
    • Submit a request form at https://support.line2.com/hc/en-us/requests/new for assistance.
    • Or, contact Line2 at 888-472-9900 for assistance.
  • PIN number
    • Submit a request form at https://support.line2.com/hc/en-us/requests/new for assistance.
    • Or, contact Line2 at 888-472-9900 for assistance.

Lively

  • Account number
    • Find it in your Lively online account.
    • Or, contact Lively at 800-733-6632 and press 3.
  • PIN number
    • It’s “0000” (without the quotation marks).

Lycamobile

  • Account number
    • Contact Lycamobile at 866-277-3221 for assistance.
  • PIN number
    • Contact Lycamobile at 866-277-3221 for assistance.

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M

magicJack

  • Account number
    • You can find it in your magicJack online account or by contacting magicJack at 844-866-2442 for assistance.
  • PIN number
    • It’s your magicJack online account password.

Metro by T-Mobile

  • Account number
    • Contact Metro by T-Mobile at 888-863-8768 for assistance.
  • PIN number
    • Contact Metro by T-Mobile at 888-863-8768 for assistance.
    • Or, you can reset it here: https://www.metrobyt-mobile.com/my-account/sign-in

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N

Net10

  • Account number
    • It’s your phone’s IMEI (CDMA phones). If you’re using a GSM phone, it’ll be the last 15 digits of your Net10 SIM card.
  • PIN number
    • It’s the last 4 digits of your NET10 phone number. Contact NET10 at 877-836-2368 for assistance.

NumberBarn

  • Account number
    • After logging into your online NumberBarn account, go to “Numbers,” select the number you wish to port out, then select “Port Out.”
  • PIN number
    • After logging into your online NumberBarn account, go to “Numbers,” select the number you wish to port out, then select “Port Out.”

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O

Onvoy

  • Account number
    • Contact Inteliquent at 866-388-7258, then select option 3 for assistance.
  • PIN number
    • Contact Inteliquent at 866-388-7258, then select option 3 for assistance.

Ooma

  • Account number
    • It’s “1” (without the quotation marks) plus your 10-digit Ooma phone number.
  • PIN number
    • Contact Ooma at 888-711-6662 for assistance.

Optimum Mobile

  • Account number
    •  Contact Optimum at 866-200-7186 or 611 (from an Optimum Mobile phone).
  • PIN number
    •  Contact Optimum at 866-200-7186 or 611 (from an Optimum Mobile phone).

P

Page Plus

  • Account number
    • It’s your 10-digit Page Plus phone number.
    • Or, contact Page Plus at 800-550-2436 for assistance.
  • PIN number
    • It’s the last 4 digits of your Page Plus phone number.

Peerless Network

  • Account number
    • Contact Peerless Network at 312-506-0920 for assistance.
  • PIN number
    • Contact Peerless Network at 312-506-0920 for assistance.

Puppy Wireless

  • Account number
    • After logging into your online Puppy Wireless account, you can find it on the left-hand side of your online dashboard.
  • PIN number
    • It’s the last 4 digits of your Puppy Wireless phone number.

Pure Talk

  • Account number
    • Contact Pure Talk at 877-820-7873 for assistance.
  • PIN number
    • Contact Pure Talk at 877-820-7873 for assistance.

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R

Red Pocket

  • Account number
    • Contact Red Pocket at 712-775-8777 for assistance.
  • PIN number
    • Contact Red Pocket at 712-775-8777 for assistance.

Republic Wireless

  • Account number
    • It’s your 10-digit Republic Wireless phone number.
  • PIN number
    • After logging into your online Republic Wireless account, you can find it under the account settings section.

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S

SafeLink Wireless

  • Account number
    • It’s your phone’s IMEI or MEID. Or contact SafeLink Wireless at 800-378-1684 for assistance.
  • PIN number
    • It’s “0000” (without the quotation marks).

Selectel Wireless

  • Account number
    • After logging into your Selectel Wireless online account, find the the 8-digit number labeled “Account.”
  • PIN number
    • Contact Selectel Wireless at 877-218-5744 for assistance.

SIMPLE Mobile

  • Account number
    • Contact SIMPLE Mobile at 877-878-7908 for assistance.
  • PIN number
    • Contact SIMPLE Mobile at 877-878-7908 for assistance.

Spectrum Wireless

  • Account number
    • After logging into your “Spectrum Mobile” online account, go to the Billing tab, then “Billing Details,” then “View Statements.”
    • Open a statement to see your account number at the top.
  • PIN number
    • You can find it on your online Spectrum Mobile Statement, the My Spectrum App, or Spectrum Mobile paper statement.
    • Contact Spectrum Mobile at https://www.mobile.spectrum.com/support/ or 833-224-6603 for assistance.

Sprint

  • Account number
    • At the top right side of the My Account page next to the Sign Out button, the account number is displayed below the account nickname
    • Or, contact Sprint at 888-211-4727 for further assistance.
  • PIN number
    • After logging into your online Sprint account, go to “Profile & Settings.”
    • Or, contact Sprint at 888-211-4727 for assistance.

Sprint Prepaid

  • Account number
    • You can find it on the top-center of your Sprint Prepaid bill or in your Sprint Prepaid online account.
  • PIN number
    • Contact Sprint Prepaid at 888-211-4727 for assistance.

Straight Talk

  • Account number
    • It’s your phone’s MEID or IMEI. If you are using a BYOP SIM card, it’s the last 15 digits of your SIM number.
    • Or, contact Straight Talk at 877-430-2355 for assistance.
  • PIN number
    • After logging into your Straight Talk My Account page, go to “Update personal profile,” then “Current security PIN.”
    • Set up a PIN if this field is blank.

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T

Tracfone

  • Account number
    • If you bought your phone from Tracfone, it is your phone’s IMEI or MEID number.
    • If you brought your own device (BYOD), it is the last 15 digits of your SIM card number.
  • PIN number
    • Find it under your Tracfone account profile page.
    • Or, contact Tracfone at 800-867-7183 for assistance.

T-Mobile

  • Account number
    • After logging into the T-Mobile online account, go to the top center of the welcome screen; or you can find it in the top right of the first page of any T-Mobile paper bill.
    • If you’re unable to find your account number, contact T-Mobile at 800-937-8997 for assistance.
  • Number Transfer PIN number
    • Account:
      • The primary account holder can log into My T-Mobile account on T-mobile.com, click “My account” at the top right of the screen, then click “Profile.”
      • Next, find “Line Settings” in the list of options, double check the number you want to port out is selected at the top then click “Request a transfer PIN” at the bottom.
    • Online:
      • go to https://www.t-mobile.com/support/account/set-up-your-customer-pinpasscodeontact to update your PIN.
    • Customer service line
      • Contact T-Mobile at 800-937-8997 for assistance.
        • TIPS
          • Each user must request their own transfer PIN within their line settings
          • If transferring over more than 1 phone number, make sure to transfer the non-primary account holder first in order to prevent being locked out of the account for subsequent transfers. If the primary account holder is transferred out first, then other users on the account have to make an account with T-Mobile, set up billing, and then request a transfer pin.

T-Mobile Prepaid

  • Account number
    • It’s your 10-digit phone number but with a “1” in front of it (11 digits total)
    • Or, contact T-Mobile prepaid at 877-778-2106 for assistance.
  • PIN number
    • Contact T-Mobile prepaid at 877-778-2106 for assistance.

Tello

  • Account number
    • Contact Tello at 866-377-0294 for assistance.
  • PIN number
    • After logging into your online Tello account, go to “My Information,” then “Account Details,” and click the “Change” button next to “Security PIN.”
    • Then click “Reset Security PIN,” and click “Request Reset Code.”

TextNow

  • Account number
    • This is your current TextNow account number. If you don’t know your account number, contact TextNow.
  • PIN number
    • This is your current TextNow PIN or “1234” (without the quotation marks). If you don’t know your PIN, contact TextNow.

Ting

  • Account number
    • After logging into your online Ting account, go to “Account Settings,” then “Port Out Information,” and select “Port out now.”
    • Or, contact Ting at 855-846-4389 for assistance.
  • PIN number
    • After logging into your online Ting account, go to “Account Settings,” then “Port Out Information,” and select “Port out now.”

Total Wireless

  • Account number
    • It’s your phone’s IMEI. You can find it on the settings menu of your phone or by dialing the *#06# prompt.
  • PIN number
    • It’s “0000” (without the quotation marks).
    • If you need further assistance, contact total wireless at 866-663-3633 for assistance.

Tracfone

  • Account number
    • If you bought your phone from Tracfone, it’s your phone’s IMEI or MEID number. If you brought your own device (BYOD), it’s the last 15 digits of your SIM card number.
  • PIN number
    • Find it under your Tracfone account profile page.
    • Or, contact Tracfone at 800-867-7183 for assistance.

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U

Ultra Mobile

  • Account number
    • The account number is 9 digits and can be found in your online account or in the upper right-hand corner of your bill.
    • Contact Ultra Mobile at 888-777-0446 for assistance.
  • PIN number
    • It’s the last 4 digits of your Ultra Mobile phone number.

UNREAL Mobile

  • Account number
    • After logging into your UNREAL Mobile account at my.unrealmobile.com, go to “Settings,” then “Port Out Info.”
    • Or, contact UNREAL Mobile at 310-807-6388 for assistance.
  • PIN number
    • After logging into your UNREAL Mobile account at my.unrealmobile.com, go to “Settings,” then “Port Out Info”

UScellular

  • Account number
    • Contact UScellular at 888-944-9400 for assistance.
  • PIN number
    • Contact UScellular at 888-944-9400 for assistance.

US Mobile

  • Account number
  • PIN number

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V

Verizon

  • Account number
    • Check the first page of your Verizon bill.
    • Or, after logging into your Verizon online account, go to the main page.
    • If you need assistance, contact Verizon at 800-837-4966.
  • PIN number
    • Request a Number Transfer PIN by one of the following methods:
      • Dial #PORT from your phone. You’ll be directed to the “Number Transfer PIN” screen in the My Verizon app or mobile browser.
      • Log into My Verizon, go to the “Number Transfer PIN” page, and click or tap “Generate PIN.”
      • Your Verizon PIN and account number will display on the screen. It will be valid for 7 days.

*Important: If you don’t know your pin number, you can reset it by going to vzw.com/PIN and sign in to your My Verizon account. Enter the new account PIN and then re-type the new account PIN in the designated box. Click Submit to confirm. You’ve successfully created your account PIN. You will get a notification that a PIN has been set up.

Verizon Prepaid

  • Account number
    • It’s your 10-digit phone number.
    • Or, contact Verizon Prepaid at 800-922-0204 for assistance.
  • PIN number
    • Please contact Verizon Prepaid at 800-922-0204 for assistance.

Visible

  • Account number
    • After logging into your Visible account, go to the Account section (it’s the “Profile” tab if you’re on a desktop).
  • PIN number
    • After logging into your Visible account, go to the Account section (it’s the “Profile” tab if you’re on a desktop).
    • If you haven’t changed the email associated with your Visible account in the last 30 days, then click on “Request via email” to receive your PIN by email.
    • If you have changed the email associated with your Visible account in the last 30 days, then click on “Request via chat.”

Vonage

  • Account number
    • Check the upper-right hand corner of your Vonage bill. Or, you can find it in your online account.
  • PIN number
    • It’s the number used to verify your account with Vonage. Contact Vonage at 732-944-0000 for assistance.

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W

Walmart Family Mobile

  • Account number
    • Dial #225#<SEND> from your Walmart Family Mobile phone.
  • PIN number
    • Contact Walmart Family Mobile at 877-440-9758 for assistance.

X

Xfinity Mobile

  • Account number
    • Check the upper right-hand corner of your Xfinity Mobile bill/invoice
    • Or, contact Xfinity Mobile at 888-936-4968.
  • PIN number
    • After logging into your Xfinity Mobile online account, go to “Devices,” then select the phone number you want to port out.
    • Select “Transfer your number, cancel this line” at the bottom of the page to receive your PIN by text.

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We will attempt to update as carriers change their requirements. If you have any questions, please contact your current carrier or our Mint Mobile Care Team for support.

Catch ya on the Mint side,

Originally published July 2021; Updated May 2023.

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