Recognize and avoid phishing messages, phony support calls, and other scams

If you receive a suspicious email or SMS text message that looks like it’s supposed to be from Apple, please email it to [email protected]

Phishing refers to fraudulent attempts to get personal information from you, usually by email. But scammers use any means they can to trick you into sharing information or giving them money, including: 

  • Fraudulent emails and other messages that look like they’re from legitimate companies, including Apple
  • Misleading pop-ups and ads that say your device has a security problem 
  • Scam phone calls or voicemails that impersonate Apple Support
  • Fake promotions that offer free products and prizes
  • Unwanted Calendar invitations and subscriptions

If you’re suspicious about an unexpected message, call, or request for personal information or money, it’s safer to presume it’s a scam and contact that company directly if you need to. If you’re concerned about a security issue with your Apple device, you can get help from Apple.


If you believe that your Apple ID has been compromised, or if you might have entered your password or other personal info on a scam website, change your Apple ID password immediately.