Pool Carriers

The following is a list of the designated pool carriers in alphabetical order. This list combines the two types of pool carriers – Servicing and Voluntary Direct Assignment Carriers (VDACs). For more detailed information on the carrier type, click on the appropriate link.

Carrier #

Type

Carrier Name / Address / Phone # / Fax #

12165
(TPA 80500)

VDAC

ACE American Insurance Company

Travelers – RMD
P O Box 5600
Hartford  CT  06102-5600


(800) 443-4404

FAX (877) 634-3710

[email protected]

 

Agent/Insured access to online portal:

www.travelers.com

 

*Remittance Address – Regular Mail:

    Assigned Risk Workers Compensation

    Remittance Box 660347

    Dallas  TX  75266-0347

 

*Remittance Address – Overnight
Mail:

    Assigned Risk Workers Compensation

    Attn: Lockbox Operations, Dept. 660333  

    2701 East Grauwyler Rd., Bldg. 1

    Irving  TX  75061

 

*NOTE:
All correspondence
(excluding payments) should go to the
Hartford CT address.

 

17965

(TPA 80012)

 

 

VDAC

American Zurich Insurance Company

Travelers – RMD
P O Box 5600
Hartford  CT  06102-5600


(800) 443-4404

FAX (877) 634-3710

[email protected]

 

Agent/Insured access to online portal:

www.travelers.com

 

*Remittance Address – Regular Mail:

    Assigned Risk Workers Compensation

    Remittance Box 660347

    Dallas  TX  75266-0347

 

*Remittance Address – Overnight
Mail:

    Assigned Risk Workers Compensation

    Attn: Lockbox Operations, Dept. 660333  

    2701 East Grauwyler Rd., Bldg. 1

    Irving  TX  75061

 

*NOTE:
All correspondence
(excluding payments) should go to the
Hartford CT address..

 

21873

Servicing

AmGuard Insurance Company

Customer Services

39 Public Square
P O Box A-H

Wilkes-Barre PA 18703-0020


(800) 673-2465

FAX (570) 820-7968
[email protected]

 

Agent/Insured access to online portal:

https://policyholder.guard.com/access

Guard agents can login to our Agency Service Center at:

https://www.guard.com/agents/

 

26158

both

Servicing and

VDAC

Associated Industries of MA Mutual Insurance Company
(A.I.M.)

Ms. Nina LaFauci

54 Third Avenue

P O Box 4070

Burlington  MA  01803-0970


(781) 270-8822
FAX (781) 270-5690

 

Agent/Insured access to online portal:
https://webtropics.aimmutual.com/webtropics/Login.asp

 

29211

VDAC

Atlantic Charter Insurance Company

Ms. Damali Peters

25 New Chardon Street

Boston  MA  02114-4774


(617) 488-6500

FAX (617) 488-6501

 

Agent/Insured access to online portal:
https://wst04.atlanticcharter.com/webtropics/login.asp

 

10243

(TPA 80381)

 

VDAC

Continental Casualty Company

Travelers – RMD
P O Box 5600
Hartford  CT  06102-5600


(800) 443-4404

FAX (877) 634-3710

[email protected]

 

Agent/Insured access to online portal:

www.travelers.com

 

*Remittance Address – Regular Mail:

    Assigned Risk Workers Compensation

    Remittance Box 660347

    Dallas  TX  75266-0347

 

*Remittance Address – Overnight
Mail:

    Assigned Risk Workers Compensation

    Attn: Lockbox Operations, Dept. 660333  

    2701 East Grauwyler Rd., Bldg. 1

    Irving  TX  75061

 

*NOTE:
All correspondence
(excluding payments) should go to the
Hartford CT address..

 

10456

(TPA 80411)

 

VDAC

Hartford Underwriters Insurance Company

Travelers – RMD
P O Box 5600
Hartford  CT  06102-5600


(800) 443-4404

FAX (877) 634-3710

[email protected]

 

Agent/Insured access to online portal:

www.travelers.com

 

*Remittance Address – Regular Mail:

    Assigned Risk Workers Compensation

    Remittance Box 660347

    Dallas  TX  75266-0347

 

*Remittance Address – Overnight
Mail:

    Assigned Risk Workers Compensation

    Attn: Lockbox Operations, Dept. 660333  

    2701 East Grauwyler Rd., Bldg. 1

    Irving  TX  75061

 

*NOTE:
All correspondence
(excluding payments) should go to the
Hartford CT address..

 

16586

VDAC

Liberty Mutual Fire Insurance Company

Commercial Service Operations

P O Box 66400

London  KY 40742-6400


(800) 653-7893

FAX (603) 427-1885

[email protected]

 

Agent/Insured access to online portal: https://account.libertymutual.com/login/?resumePath=%2Fas%2FYEFJE%2Fresume%2Fas%2Fauthorization.ping 

• Remittance Address –
Regular and Overnight Mail:
    Liberty Mutual Insurance Group
    PO Box 1449
   New York  NY  10116-1449

    (800) 320-7582

27243

Servicing

LM Insurance Corporation

Commercial Service Operations

P O Box 66400

London  KY 40742-6400


(800) 653-7893

FAX (603) 427-1885

[email protected]

 

Agent/Insured access to online portal: https://account.libertymutual.com/login/?resumePath=%2Fas%2FYEFJE%2Fresume%2Fas%2Fauthorization.ping  

• Remittance Address –
Regular and Overnight Mail:
    Liberty Mutual Insurance Group
    PO Box 1449
   New York  NY  10116-1449

    (800) 320-7582 

11916

Servicing

Pennsylvania Manufacturers Assoc Insurance Company

PMA Insurance Co / ORMARKS

P O Box 9325

Minneapolis  MN  55440-9235


(877) 347-3596

FAX (612) 902-9241

[email protected]

 

Agent/Insured access to online portal:

https://www.ormarks.com/

13439

Servicing

Travelers Indemnity Company of America

Travelers – RMD
P O Box 5600
Hartford  CT  06102-5600


(800) 443-4404

FAX (877) 634-3710

[email protected]

 

Agent/Insured access to online portal:

www.travelers.com

 

*Remittance Address – Regular Mail:

    Assigned Risk Workers Compensation

    Remittance Box 660333

    Dallas  TX  75266-0333

 

*Remittance Address – Overnight
Mail:

    Assigned Risk Workers Compensation

    Attn: Lockbox Operations, Dept. 660333  

    2701 East Grauwyler Rd., Bldg. 1

    Irving  TX  75061

 

*NOTE: All correspondence
(excluding payments) should go to the
Hartford CT address..

 

13579

VDAC

Travelers Property Casualty Company of America

Travelers – RMD
P O Box 5600
Hartford  CT  06102-5600


(800) 443-4404

FAX (877) 634-3710

[email protected]

 

Agent/Insured access to online portal:

www.travelers.com

 

*Remittance Address – Regular Mail:

    Assigned Risk Workers Compensation

    Remittance Box 660333

    Dallas  TX  75266-0333

 

*Remittance Address – Overnight
Mail:

    Assigned Risk Workers Compensation

    Attn: Lockbox Operations, Dept. 660333  

    2701 East Grauwyler Rd., Bldg. 1

    Irving  TX  75061

 

*NOTE:
All correspondence
(excluding payments) should go to the
Hartford CT address..