Manage Your Amazon Developer Account and Permissions

You can manage your Amazon developer account within the Appstore Developer Console. You can give other users permissions to your account, update your contact information, and more.

Watch the video tutorial to get started. For more details about managing your developer account, read the sections that follow.

Create a developer account

You must create an Amazon developer account in order to publish an app in the Appstore. If you already have an Amazon.com account but not an Amazon developer account, you can optionally sign in with your Amazon.com account. On the backend, the Developer Console will automatically create a developer account using your Amazon.com email address, and then the two accounts will be tied together and synced. You will be prompted to complete the registration profile pages in the Developer Console.

To create a new Amazon developer account:

1. Go to https://developer.amazon.com.
2. Click Sign In in the upper-right corner.
3. Click Create your Amazon Developer account.

4. Complete the requested fields for your name, email, and password, and then click Create your Amazon Developer account.

   You’re prompted to enter a One Time Password (OTP) sent to the email address you provided. (If this One Time Password dialog doesn’t appear, your corporate VPN might be blocking the page. Try disconnecting from VPN.)

5. Go to your email to retrieve the OTP. Enter it into the Enter OTP field and click Create your Amazon account.

6. When you log in to your developer account, you might be prompted to add a mobile phone number to enhance the security of your account. Add your number and complete the verification process.

7. You’re now signed in to the Developer Console and presented with a Developer Registration screen. Fill out the information fields in the Developer Details and Contact Details sections.

   When you later publish an app, you’ll have the option to associate the Contact Details here for your App Details page in the Appstore listing. You can also supply different contact details when you publish your app. On your App Details page, the email address and company site appear in a “Developer info” section, while the “Developer/Company name” appears below your app title.

   Most of these fields are basic information fields that you can update later as needed. However, note that the Developer/Company name field cannot be edited after you click Submit (except by filing a support case).

8. In the Amazon Developer Services Agreement section, click the link to read the agreement, and then click the I agree button. You can always read this legal agreement more carefully here: Amazon Developer Services Agreement. This agreement is required to distribute your app.
9. Click Submit. A “Welcome” screen appears with options to customize your interests as well as received product information and updates.
10. Select the desired check boxes and then click one of the following:
    • Continue completing your profile — this takes you to the Settings tab. See Settings Subtabs for a brief description of the subtabs available here.
    • Start exploring the console — this takes you to the Dashboard (shown below), which has quick links for common actions.

    Developer Portal Dashboard

    Note that the Developer Console acts as a configuration portal for a lot of different Appstore-related products. Each product often has its own configuration screens, tabs, and branding.

Switching between accounts

The first user associated with the Developer Account is considered the owner and retains full rights to administer the developer account. Additional users can be invited to have access to the developer account (see Add Users to Your Organization’s Developer Account). Invited users will have the rights associated with the roles assigned to the user.

The number of tabs and subtabs you see in the Console depends on your role: administrator, developer, marketer, or analyst. An administrator sees all tabs:

If you have been added to another account with a different role, you might see a restricted number of tabs corresponding to your role in that account.

You can change accounts by clicking your initials in the upper-right corner and selecting another account. For example, in the following screenshot, “Lucy Smith” has two accounts: Lucy’s Apps and ACME Apps. “Lucy’s Apps” is her own account for which she is an administrator. “ACME Apps” is a corporate account in which she is a developer.

If Lucy switches to ACME Apps, where she is designated as a developer only, she sees just three subtabs under Settings:

Settings subtabs

The following table briefly describes each of the Settings subtabs.

Add users to your organization’s developer account

If your company has multiple users who work on app development and submission, you can give them access to your company’s account. You can also assign each user a role that limits their permissions within your account. Note that as an account owner, you are responsible for all activities that occur under the accounts you authorize.

To share your account with another user:

To remove a user from your organization’s developer account, go to Settings > User Permissions, and click Remove access next to the user you want to remove.

Receiving communications

Amazon will send email only to the address associated with the account owner when corresponding with you about your app’s status. When you set up a new Amazon developer account, you are the default account administrator and the designated owner for the account. You can add other people in other roles to the account, such as analyst, developer, or marketer. You can also add other administrators.

Although any developer or administrator can submit an app, Amazon will send correspondence only to the email address associated with the account owner. That means Amazon will not send messages to the email account associated with the person who submitted the app, unless it’s the same as the account owner’s email. To confirm the account owner email address, anyone with administrative permissions can go to Settings > User Permissions and review the Roles column. The account owner is indicated as “Administrator (owner)”.

To change your contact information, sign in to the Developer Console, go to Settings > My Account, and then click Edit to change your name, email, phone number, or password. If you do not have administrator permissions, ask the account administrator to make the changes.

Note that your account contact information isn’t necessarily the same as your app’s contact information. When you submit an app, the App Information tab lists the contact information for the app. There’s an option to use the same contact information as your account.

Change your developer name or company name

Your developer name or company name appears below your app title in the App details page. In the following App details page for the Amazon Music app, the developer’s name is “Amazon.com.”

If you need to change your developer/company name (after completing the account registration process), submit a request by clicking the ? button in the upper-right corner and selecting Contact Us. Provide your company’s new desired name.

Note that developer account name changes will be immediately visible on your account but may take up to several days to appear on the retail sites.

Find your customer and vendor ID

At times, Amazon teams might need your customer and vendor ID in order to give access to certain programs or documentation pages using an allow list. You can find your customer and vendor ID by doing the following:

1. Sign in to the Developer Console.

2. Go to https://developer.amazon.com/mycid.html.

   Your customer ID and vendor ID are shown on the screen.

Create multiple profiles under the same account

You can create multiple developer profiles using one Amazon user account. This feature makes it easy for one user to access multiple Developer Portal accounts without needing to manage multiple usernames and passwords. The following are example uses for multiple accounts:  

• You are a freelance developer who wants each client to have their own Developer Portal account.  
• Your company creates apps across multiple content categories. You can use this feature to use a different company name, or brand, for each app category.  
• Your company owns multiple companies or has multiple divisions. You can link the parent company to the new companies’ Developer Portal account.

To link multiple accounts together, do the following:

1. Log into your existing Developer Portal account.  
2. Go to https://developer.amazon.com/new_firm.html.
3. Fill out the required fields to create the new Developer Portal account. By default, the profile information for your current account is populated in the fields. Change it as desired for your alternate profile. Important: Make sure to use a unique “Developer/ company name” for the new account.

To switch between accounts, click your initials in the upper-right corner, select Change User, and select your new user profile.

Close your account

These instructions apply for Appstore developers only. If you are an Alexa developer and want to close your account, please contact Alexa developer support.

Important: You must be the account owner to close an account.

If you are the account owner, use the following steps to close your account.

1. Sign in to the Developer Console.
2. Go to the My Account screen by selecting Settings from the navigation banner.
3. Click Close account.
4. On confirmation dialog, click Proceed.
5. Select a reason for closing your account and click Submit.

You will be logged out of your account. All additional user profiles linked to your account (under Settings > User Permissions) will be notified of the account closure via email.

If your apps allow in-app purchases, the ability to purchase is not automatically suppressed. Your existing customers can continue to make new purchases and use existing ones. For recurring subscriptions, Contact Us to cancel all active subscriptions and refund customers on a pro-rated basis.

Warning: After your account is closed, you lose all existing apps, skills, assets, catalogs, and reports associated with the account. You cannot undo this action.

FAQ

Q: How do I contact Amazon if I have questions about my account?

Sign in to the Developer Console, click the ? in the upper-right corner, and click Contact Us. Alternatively, go directly here: Contact Us form.

Q: How do I change the developer/company name for my account?

To protect the security of your account, Amazon does not allow changes to your developer/company name. You can request changes to your developer/company name by using the Contact Us form.

Q: How do I change the information Amazon uses to pay me?

Only users with the administrator role can change payment information. In the Developer Console, go to Settings > Payment Information. For security purposes, you must confirm your identity through a One-Time Password (OTP) to view and edit the payment information.

Q: When adding a mobile phone number, why do I get an error that the phone number is in use?

It may be that you are using the same number for two different Amazon accounts. Currently, a mobile number can be associated with only one Amazon account.

To change a mobile number in an Amazon.com account, go to the Account & Lists section and sign in. Choose Your Account, then the Login & security option. From here, you can see and edit your account information.

Last updated: Jan 23, 2023