Legal – Sales & Support – Apple
For details on the use of Bomgar™Software and the provision of remote support by Apple, review the terms and conditions (not applicable in Europe, the Middle East, Africa, or India).
Find provisions specific to your country in the Remote Access Technical Assistance terms and conditions.
View the terms of our Express Replacement Service.
Information about repairs or service for Apple products that are not covered under an Apple warranty, extended service contract, or statutory warranty rights.
Some services and repairs are covered under AppleCare plans. Check the terms and conditions of specific plans to verify which support services may be included with your Apple products.
AppleCare+ provides additional hardware service and technical support from Apple, including coverage for unlimited incidents of accidental damage per device covered.
AppleCare+ provides additional hardware service and technical support from Apple, including coverage for unlimited incidents of accidental damage per device covered.
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Sales Policies
Read the sales, purchase, return, and refund policies for various Apple sales channels.
iPhone Upgrade Program
Learn about the Terms &Conditions related to the purchase of an iPhone under the iPhone Upgrade Program.
iPhone Payments
Terms and Conditions for purchasing an iPhone with iPhone Payments.
Learn about iPhone Payments
Trade In
Terms and Conditions for trading in a device under the Trade In program.
Learn about the Trade In program
Apple Reuse & Recycle Program
Terms and Conditions for recycling a device under the Apple Reuse & Recycling program.
Learn more about Apple Reuse & Recycle Program
Apple Gift Cards and Codes
Terms and conditions for the Apple Gift Card and App Store & iTunes gift card.
Review Apple Gift Card terms
Training Service Terms and Conditions
Specifics about the training and services provided by Apple at customers’ requests.
Learn about Training Service
Certification Agreements and Policies
Participation in Apple Training and Certification programs is dependent on adherence to the program terms and conditions that are, or were, in effect at the time of the relevant certification exam or training.
Explore Training and Certification
Support Communities Terms of Use
Guidelines for participating in the Apple Discussion Forums.
Learn about Support Communities
