‎IDrive Online Backup

Brandon.pitterpatter

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I probably will not continue service after my current term, as the app is incredibly cumbersome and doesn’t back up everything. I find accessing files is just as difficult as uploading files. I feel limited on what I can do and find this has been the most difficult cloud service I’ve ever used. I had also completely an in-app promotion to be reimbursed for my year membership and I was never actually reimbursed. The company seems scattered and wants to throw out half-baked promotions without following through. Cannot get the app to stabilize long enough to upload images, just getting to the place to upload images takes so long, and once it opens, the app crashes, despite how many times it takes. This is honestly the most difficult, temperamental app I’ve ever used, hands down, and I don’t feel like my items are secured, and I will likely not be able to access them if I needed to. Definitely some major improvements with app function and marketing is needed. Stop lying to customers and offering promotions you will not follow through on!!!