How to Verify That Your iPhone Is Genuine and Unused

Due to the massive demand for Apple products, counterfeit iPhones have become more common. Directly purchasing a brand-new iPhone from Apple carries no risks, but it’s possible to get ripped off when buying a used iPhone from an unknown seller. Therefore, it is essential to verify the authenticity of your device.

Below, you will learn how to check whether your iPhone is original and brand new, what to do if it turns out fake or pre-owned, and how to avoid getting scammed.

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How to Distinguish Between Real and Fake iPhones

Original iPhones come with a unique serial number, a code that stores information about when and in which country the iPhone was made, whether it’s new or refurbished, and more. With the help of this serial number, Apple users can check their phone’s warranty status and eligibility for additional AppleCare coverage.

Using this serial number, we can see if Apple’s database holds any information about our iPhone, which can help us determine its authenticity. The output in this check comes directly from Apple, which makes this method more reliable for verifying the authenticity of an iPhone.

To verify the authenticity of your iPhone, you need to find your device’s serial number, so let’s begin with that. To find your iPhone’s serial number, go to your iPhone’s Settings and navigate to General > About. Here, you’ll find the serial number of your iPhone. Upon seeing it, long-press on the serial number and tap Copy.

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Go to General in iPhone Settings Tap on the About Option in the General Tab of iPhone Settings Copy the Serial Number From iPhone’s About Menu

Once you’ve copied the serial number, visit Apple’s device coverage page and paste it into the serial number search box. After that, enter the verification code and tap on Submit. Then, wait a few seconds for Apple to pull up the record for your iPhone from its database.

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Tap on Submit Button After Pasting the iPhone’s Serial Number on the Device Coverage Page on Apple’s Website Check the Coverage Status for Your iPhone on the Device Coverage Page on Apple’s Website

See the model and purchase date displayed on the screen and compare them to yours. If both credentials are accurate, your device is genuine. However, if Apple says it has no information for a device with this serial number, it’s probably a counterfeit. This is how you can tell if your device is an authentic Apple device or a counterfeit one.

If the device proves genuine, you should investigate whether it is brand new, primarily if it is being sold as an unused unit. This raises the question: how can you tell whether your iPhone is brand new, refurbished, or pre-owned?

How to Check Whether Your iPhone Is Brand New or Used

The data we acquired from the coverage check is sufficient for us to determine whether our device is pre-owned or brand-new. Look closely at the purchase date of your phone. If the date of purchase matches the day you bought and activated your device, it’s brand new.

If the date differs, or you don’t remember when you activated your phone, check when your device’s limited warranty expires. Apple generally gives a one-year warranty from the date of purchase, which can help us determine how old our phone is.

While you can check the warranty details from the same coverage report, you can check it directly through your phone if it doesn’t show any information about the warranty. Open Settings and navigate to the General section. Then, tap on About. Here, you’ll see one of two options: Limited Warranty or Coverage Expired.

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Go to General in iPhone Settings Tap on the About Option in the General Tab of iPhone Settings iPhone Settings Showing That the Coverage Has Expired

The limited warranty option indicates your device is still under warranty. Tap on it to see when the warranty expires. If the warranty is about to expire in a few months despite purchasing the phone just a few days ago, that suggests the device was activated long before you bought it.

In contrast, if you see the coverage expired option, your device is likely older than a year, which indicates it is clearly not brand new.

You can find out more about whether your phone was brand new when it was purchased or if it was a refurbished or a replacement unit by looking at your iPhone’s model name and number.

What to Do if Your Phone Is Counterfeit or Pre-Owned

If your iPhone is original and brand new, that’s great; you can start using it normally. However, if the device turns out to be fake or a used one sold to you as brand new, request a refund from the seller. If the purchase wasn’t refundable, ask the seller to at least replace the fake copy with an original iPhone.

If you purchased the device from a random seller on a marketplace and the purchase was non-refundable or replaceable, report the seller’s listing to marketplace support. It will help the marketplace remove the listing and prevent the broader community from purchasing a counterfeit product from the same fraudulent seller.

Apple also has a dedicated team to take down listings selling counterfeit Apple products. Therefore, besides reporting the listing on the marketplace, you should report it to Apple too. To file such a report, head to Apple’s counterfeit prevention page, fill out the form, and submit it.

How to Avoid Being Scammed While Buying an iPhone

hand refusing a shopping bag offered by another hand coming out of a computer screen

To steer clear of being scammed when purchasing an iPhone or any other Apple product, keep these tips in mind:

  • If you’re considering buying a used device, choose a refurbished product—the one refurbished by Apple itself. It may stretch your wallet further, but the product will be high quality. Furthermore, you’ll receive a one-year warranty with this purchase, which is a bonus.
  • If a better deal is available elsewhere, ensure the marketplace is trusted, so you can get your money back if the product turns out counterfeit. Besides that, thoroughly analyze the seller’s listings, read their recent reviews, and check the listing’s age before placing your order.
  • In addition, request snapshots of the serial number, warranty details, battery health report, and more from the seller to check if the phone is genuine and in good condition.

Besides these essential checks, you should also consider many other things when buying a used iPhone.

Don’t trust the serial number on the box of a used iPhone; always check it from your iPhone’s settings. That’s because fraudsters can ship a fake iPhone in an original iPhone box. If you use that serial number for authenticity verification, the device may appear genuine, but it may not be. Don’t let that trick deceive you.

Save Yourself From Buying Counterfeit iPhones

Making sure that the iPhone we intend to purchase is authentic is a wise move. We’ve shown you how to check the authenticity of an iPhone in this guide.

With this knowledge, you’ll be less likely to get scammed during a purchase. Third-party retailers can give you a discounted price on an iPhone, but you sacrifice a lot when you don’t buy it directly from Apple.