How to Unlock an AT&T iPhone (with Pictures) – wikiHow

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1

Check your eligibility for a carrier unlock. AT&T will unlock your phone for free if you meet the criteria for unlocking. If you don’t meet the criteria, you will have to resort to a paid unlock from a third-party service. Check to make sure you meet the following requirements:

• Your iPhone must be completely paid off (unless you are military and can show proof of deployment.)
• Your iPhone must be active on the AT&T network for at least 60 days with an installment plan or 6 months with a prepaid plan.
• Your contract must be completed. If it is not, you may be charged an early termination fee.
• Your iPhone wasn’t reported lost, stolen, or blacklisted for any other reason.
• Your account is in good standing.

AT&T will unlock your phone for free if you meet the criteria for unlocking. If you don’t meet the criteria, you will have to resort to a paid unlock from a third-party service. Check to make sure you meet the following requirements:

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2

Get your iPhone’s IMEI number. You can access this number by dialing *#06#. You do not need to call the number; your IMEI number will be automatically displayed. Write this number down.

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3

Go to https://www.att.com/deviceunlock/ using a web browser. This is the website for AT&T’s unlock portal. Here you can submit a request to unlock your phone.

This is the website for AT&T’s unlock portal. Here you can submit a request to unlock your phone.

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4

Click

Unlock Your Device

. It’s the first box on the page that has an icon that resembles an unlocked padlock without a checkmark next to it.

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5

Answer if you are a current AT&T customer. If you currently have an account with AT&T, click the radio option next to Yes. If you purchased your iPhone from someone who had an AT&T Wireless account, click the radio next to No.

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6

Enter your IMEI number or mobile number. If you are a current customer, the website asks you to enter your mobile number. If you are not a current AT&T customer, it asks you to enter the phone’s IMEI number.

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8

Agree to the legal and eligibility requirements and click

Next

. It’s the last checkbox at the bottom of the form. If you want to read the legal and eligibility requirements, click the blue text in the sentence “Yes, I’ve read the legal stuff and agree to the device unlock eligibility requirements” at the bottom of the form Then click Next at the bottom of the form. This will open the second page of the form.

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9

Enter your first and last name. The second page of the form requests your account information. Use the first two bars at the top of the page to enter your first and last name.

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10

Enter your AT&T passcode (if you have one). If you have placed an AT&T passcode on your account, enter the numeric digits in the bar below “AT&T wireless security passcode.”

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11

Enter your email address and verify it. You’ll need to enter a current and valid email address in the field below “Email address.” Then enter the exact same email address again below “Enter your email address again.”

12

Indicate if you are deployed military. If you are deployed military, you do not need to pay off your phone in order to unlock it. You will need proof of deployment. Click the radio option next to “Yes” if you are deployed military. If you are not a deployed military, click the radio option next to “No.”

13

Click

Next

. It’s at the bottom of the page. This takes you to the last page of the form.

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14

Enter your IMEI number and click

Submit

. The IMEI number is the number you got from dialing “*#06#.” Enter it in the field below “IMEI”. Then click Submit at the bottom of the page.

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15

Confirm your unlock request. An email will be sent to you within 24 hours asking you to confirm your unlock request. Check your email for a confirmation email from AT&T. Open the email and click Confirm to confirm your unlock request. It may take up to 48 business hours to unlock your iPhone.[2]

• If you do not confirm your unlock request within 24 hours of receiving the email, your unlock request will be canceled.

An email will be sent to you within 24 hours asking you to confirm your unlock request. Check your email for a confirmation email from AT&T. Open the email and clickto confirm your unlock request. It may take up to 48 business hours to unlock your iPhone.

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16

Backup your iPhone. To complete the unlock process, you will need to restore your iPhone to factory settings. This means that all of your data and settings will be erased. To preserve your data so that you can [3]

• Open the Settings app.
• Tap your name (Apple ID) at the top.
• Tap iCloud.
• Tap iCloud Backup.
• Tap Backup Now.

To complete the unlock process, you will need to restore your iPhone to factory settings. This means that all of your data and settings will be erased. To preserve your data so that you can restore it later on , use the following steps to back up your iPhone to your iCloud account: