FAFBABDS3044 – Shun Feng Express – Shun Feng Express S.f Introduction Headquartered In Shenzhen China Shun Feng Express Group Co. Ltd. Hereinafter Referred To | Course Hero

SHUN FENG EXPRESS (S.F)

Introduction

Headquartered in Shenzhen, China, SHUN FENG Express (Group) Co., Ltd.

(hereinafter referred to as S.F. Express) have been providing domestic and international

express delivery solutions to a wide array of customers since its establishment in 1993. Now

S.F. Express is the leading private express company in China. (SF-express, 2016). Since its

establishment, S.F. Express has been committed to improving service quality and to satisfying

market demands. It has built an extensive business unit covering research and development,

logistics, pickup and delivery network, etc., which spans the nation (including Hong Kong,

Macau, and Taiwan).

At the same time, its international network has been actively expanding; its service

network now covers Korea, Singapore, Malaysia, Japan, and the United States. S.F. Express

has been investing heavily in the company’s infrastructure, and continually improving the

end-to-end express delivery procedures that span monitoring, tracking, enquiry, and resource

allocation, to ensure its continuous improvement not only in service quality but also in

customer satisfaction. (SF-express, 2016). The mission of company is to become the most

trustworthy and respectable express delivery company. While the goal of company is to offer

employees a job with satisfaction and pride, deliver customers’ trusts in a swift, safe and

accurate way, become a constant leader of the express delivery industry and shoulder more

social responsibilities.

(SF-express, 2016).

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