Everything You Should Know about Apple’s One-Year Warranty

You are only eligible for the Apple One Year Warranty if you bought any product from the Apple retail store or authorized Apple resellers. Examples of devices that qualify include the iPhone, iPad, iPod, Mac, Apple TV, and other Apple accessories. If you bought a second-hand iPhone from an independent seller, you could not qualify for an Apple warranty.

The Apple warranty has benefits in addition to consumer rights, but it doesn’t replace them. As an Apple product consumer, you have a right to decide whether to request service under the consumer rights or Apple’s one-year limited warranty.

Apple provides a voluntary manufacturer’s one-year limited warranty on it’s iPhones, MacBooks, and iPads. The guarantee provides additional rights to those provided by consumer law, including those related to non-conforming products.

The cover is against defects in quality and material. It’s valid only if the user adheres to the manufacturer’s instructions from the date of purchase until a year later. That is known as the warranty period. Apple publishes guidelines on user manuals, technical specifications, and service communications.

In addition to the free one-year warranty, Apple provides an additional coverage it calls AppleCare+. It’s a standard warranty on every Apple product, including 90 days of free product support through chat, in-store, or via phone.

While AppleCare+ extends the guarantee and service, the terms aren’t standard across all products.

For example, AppleCare+ on a Mac extends the standard coverage for three years, while it only extends for two years on an iPad Pro.

What Does the Warranty Cover?

Unlike the AppleCare+ warranty, Apple’s one-year warranty is limited in coverage. It provides coverage for Apple products and accessories in the original packaging against flaws in quality and materials.

What the warranty doesn’t cover

The warranty doesn’t apply to non-Apple hardware or software, even if it comes packaged or you purchase it with Apple hardware. Check if these products’ manufacturers, publishers, and resellers provide warranties.

Note that the warranty does not include coverage for software issues, accidental damage, or damage due to misuse.

Thus, if you have a cracked screen, you may have dropped your phone, meaning that you are not eligible for cover. But, if your screen begins showing glitches for no apparent reason, you can access free repair services; as long as it is still within the one-year warranty.

Apple also doesn’t provide a warranty for software it distributes, with or without the Apple brand name. That includes, but isn’t limited to, system software. Check the details on your usage rights on the license agreement supplied with the software.

Apple’s one-year warranty doesn’t cover:

• Normal wear and tear or damage due to regular use or consumption of Apple products
• Liquid damages (wait, I thought they said it was water-proof…No they say it’s water resistant, and they don’t guarantee it)
• Damage arising from any service, including extensions and updates, offered by a non-Apple representative or non-authorized Apple service provider
• Damage due to abuse, accident, misuse, fire, earthquake, contact with liquids, or other external causes.
• Damage because of third-party products or components that don’t meet Apple product specifications.
• Cosmetic damage, including dents and broken plastic ports, apart from when damage is due to faulty work quality.
• Consumable parts like batteries and protective covers, parts that shrink over time, except in the event of failure due to the material’s damage
• A missing or damaged serial number of an Apple product
• Information that Apple obtains from government authorities about the theft of a product, and you’re unable to disable or enable security measures like passwords to prevent unauthorized access to the Apple product. That’s especially the case where there’s no proof of ownership, for example, proof of purchase.