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Ecom Express Customer Care Numbers

You can find Ecom Express customer care phone numbers, addresses and other information below.

LocationPhone NumberEmail AddressAddressNew Delhi 8376 888 888 (Non toll-free Helpline number)N.A Ecom Express Private Limited
Ground Floor, 13/16 min, 17 min, Samalka,
Old Delhi-Gurugram Road,
Kapashera, New Delhi – 110037, India GurugramSameN.ATenth Floor, Ambience Tower Two, Ambience Island, Gurgaon – 122002

Customer Service and Addresses: https://ecomexpress.in/#contactus

About the Company

It was founded in 2012 as parcels and packages delivery services of e-commerce sites. The firm started its operations with 311 employees but later on, it has increased to more than 19,000 employees. It delivers bulk orders to smaller cities and towns to more than 25,000+ Pincodes across India.

It has a network of more than 2,500 delivery fulfillment centers all over India. Amazon India, Flipkart, Clovia, Myntra, Naaptol, Snapdeal, Paytm shopping, Ajio, FabIndia, Jabong, Zara are some of its popular e-commerce customers.

Services Offered

Express: Express service offers pickup and delivery of packages with end-to-end order tracking. It also supports cash on delivery (COD). Ground services cater to larger sized products. The company delivers all year round including weekends.

Reverse Logistics: Pickup from customers and processing of refunds is also done by the company. Returns and refunds are some of the essential components of an e-commerce business. Quality checks and evaluation of conditions are also done.

Digital Services: Ecom Express Private Limited also provides a number of digital services. Aadhar based biometric verification, document collection, delivery services to the banking sector are a few examples.

The company has warehouses and collection centers in thousands of pin codes. Major warehouses are situated in cities like New Delhi, Kochi, Chennai, Hyderabad, Bengaluru, Jaipur, Kolkata, e.t.c. Timely delivery, Broader network and dedicated team lead to its success and is expected to grow further. Track my order option gives you the live delivery status of your order.

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