Eastern and Oriental Express Luxury Train Club
Contents
- Eastern and Oriental Express Offers & News
- About the Eastern and Oriental Express
- Accommodation
- Cuisine
- Itineraries, Prices & Dates 2023
- Classic Journey – BANGKOK TO SINGAPORE
- Classic Journey – SINGAPORE TO BANGKOK
- KUALA LUMPUR TO BANGKOK or in reverse
- NEW YEAR JOURNEY
- Route & Map
- Eastern & Oriental Express COVID 19 Belmond Booking Terms and Conditions
- General Information
- Contact Us
- Who Owns Belmond?
Be aware. Travel wisely. Live the moment.
Eastern and Oriental Express Offers & News
Club Member discount, Bellini Benefits & any valid train offer. Join free by subscribing to the newsletter.
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EASTERN & ORIENTAL EXPRESS will not operate in 2022.
We are waiting for 2023 news. Please email the Club to register for updates.
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Price Match Guarantee PLUS onboard credit – any like-for-like quote for Eastern and Oriental Express luxury train tickets.
Bellini Club – Luxury Train Club has joined Belmond’s exclusive Club. Our Members have added benefits when booking Belmond Hotels, Trains, and Belmond Cruises through the Luxury Train Club.
– Bellini Benefit – USD $100 per person onboard credit.
– Bellini Benefit – Belmond’s Asian hotels – Hotel credit, per stay, USD $200 per suite, or USD $90 per non-suite.
– Bellini Benefit – Exclusive USD 500 (EUR 421) gift voucher valid for a future Belmond experience with the Luxury Train Club’s compliments to Members who spend over USD 5,000 (EUR 4,210) in a single Belmond booking (Belmond’s gift voucher terms & conditions apply).
Only 15% Deposit for your luxury train tickets. Balance 8 weeks before departure.
Free transfer for Presidential Suite for hotel / station / airport. Can be combined with another Belmond offer.
No Booking Fee.
‘From’ prices shown without offers and Club discount. Offers subject to availability and cannot be combined; new bookings only; group rates, 9 or more.
The train operator uses dynamic pricing for the Eastern & Oriental Express. Thanks to Club discount, we can give Members the lowest possible price when confirming a reservation by deposit or full payment.
The Eastern and Oriental Express – superlative service, graciously offered, in the sumptuous surroundings of a luxury train from the same stable as the Venice Simplon-Orient Express.
About the Eastern and Oriental Express
Eastern and Oriental Express, a Belmond Luxury Train: Club Member discount, Bellini Benefits & any valid offer. Experience a panoramic view of the mystical landscapes of Thailand, Singapore, Malaysia and Laos from the Eastern and Oriental Express luxury train.
The bygone Colonial era of Singapore Slings, afternoon tea and a tinkling piano amidst sumptuous surroundings conjures up a forgotten world. Along with carriages incorporating Eastern motifs and themes, it is as exotic as it sounds.
The majesty and splendour of the Eastern and Oriental Express (E&O) with its elegant lounges and suites, panoramic windows, delicious cuisine and superb service, combined with the adventure of a journey through the heart of Asia, is a truly unique way to experience this remarkable region.
Each journey begins with stewards in exquisite Thai uniforms waiting to welcome you onboard the train, their hands pressed together in a gracious wai gesture – a promise of the memorable journey to come.
Accommodation
Suites of the Eastern and Oriental Express
The Eastern and Oriental Express offers guests four categories of elegant private cabins: Pullman Single, Pullman, State Cabin and Presidential Cabin. Most offer twin-sharing accommodation; all are fully air-conditioned with en-suite shower and toilet.
Cherry wood and elm burr panelling provide the backdrop for decorative marquetry friezes and intricate design inlays that enhance the fine fabrics and carpets. There are international electric sockets (220 volts) and 110 volt adapter for razors in all cabins.
Compare the Eastern & Oriental Express suites here – plans and layouts.
Pullman Cabin. 30 Pullman Cabins that measure comfortably at 62 square feet. During the daytime the compartment is a private lounge provided by a banquette style sofa. At night the seating converts to an upper and lower bed. Includes a private en suite shower, washbasin, WC, hairdryer, toiletries etc., along with a wardrobe and in-room safe.
Pullman Cabin bed sizes: top -1981mm x 762mm, bottom -1879x762mm
Pullman Single cabins are available, without single supplement.
Here is a diagram of the Pullman Cabin
State Cabin. 28 State Cabins which measure 84 square feet each. Configured as a private lounge during the day, with a banquette style sofa, fixed chair and one movable chair. Fixed daytime seating converts into two single beds at night. Includes a private en suite shower, washbasin, WC, hairdryer, toiletries etc., along with a wardrobe and in-room safe.
State Cabin bed sizes: Bed 1 – 1829mm x 736 (this becomes a chair during the day); Bed 2 – 1676mm x 686mm (a sofa by day).
Here is a diagram of the State Cabin.
Presidential Suite. Each Presidential Cabin on the Eastern and Oriental Express measures at 125 square feet, the ultimate in luxury train comfort.
The cabins are configured as a private lounge during the day, with banquette style sofa and fixed chair, and two movable chairs. Fixed daytime seating converts to two single beds at night. A private en suite shower, washbasin and WC is also provided in your cabin, along with a wardrobe and in-room safe.
Guests in Presidential Suites enjoy the additional benefit of a complimentary bar in their cabin, with house gin, whisky, vodka, rum, beers, and soft drinks, refilled during the journey (consumed in the cabin). Specific drinks requests possible.
Presidential Suite bed size: 1829mm x 711mm
Here is a diagram of the Presidential Suite.
The Dining Cars.
You are assured of excellent Eastern and European cuisine in the dining cars, sitting at tables for 2 or 4 people in surroundings lavishly decorated with rosewood and elm panelling. Lunch and dinner are served in the restaurants whilst breakfast is served in your suite. Afternoon tea can be taken wherever you would like.
The Bar Car. Cocktails, aperitifs and liqueurs are available in the fully-stocked international bar on the Eastern & Oriental Express, accompanied every evening by music from the resident pianist as well as local entertainment. The bar is open throughout the day and late into the night.
The Observation Car.
This car offers you a truly unobstructed view of the scenery around you, with an open observation deck. Its interior section is the perfect place to enjoy cocktails amidst a colonial ‘veranda’ ambiance with its teak wood flooring, panelled walls, rattan furniture and potted plants. Part of the Observation Car is an outdoor observation area decorated with teak wood. It is the highlight of any train and is the perfect place to watch the exquisite scenery drift by as you sip a cocktail in the evening, tea in the afternoon or that early morning tea/coffee as the sun is rising.
Cuisine
The cuisine served on board is an highlight of an Eastern & Oriental Express journey. French-born Yannis Martineau has served as the Executive Head Chef for 9 years. He draws inspiration from the region, taking traditional local recipes and infusing them with modern twists and European flourishes.
His braised beef cheeks are featured in this video. The recipe is based on Bak Kut Teh, a traditional meat-bone soup that is very popular in Singapore and Malaysia. The dish is noted for its complex use of herbs and spices, including dong gui ginseng, cinnamon and star anise.
Chef Martineau replaces the typical pork ribs with beef cheeks, which boast a rich flavour and marbled fat making them ideal for slow cooking. Accompanying sautéed apricot bao mushrooms and rich, creamy potato mousseline add an extra layer of indulgence. Download the recipe
Classic Journey – BANGKOK TO SINGAPORE
Four days, three nights.
Travel on the Eastern and Oriental Express from Bangkok across the beautiful scenery that Thailand offers, eventually crossing the causeway over the Straits of Johor to the elegant city of Singapore.
Day one: Bangkok. Stewards in traditional silk uniforms greet you as you join the Eastern & Oriental Express prior to its departure in the early evening. Having been welcomed onboard the gleaming carriages, settle into your comfortable cabin. Dinner is served as the train travels from the city into the countryside with its rice-fields, villages and water buffalo. Head to the Bar Car before returning to your cabin, transformed into a bedroom by your steward.
Day two: Kanchanaburi & River Kwai. Awake early in order not to miss the excitement of the train making its way from Wang Po along the wooden trestle viaduct beside a towering cliff. On arrival at the River Kwai Bridge station, we disembark for your choice of excursion.
- Classic Tour: cruise along the Khwae Yai River on a local raft with views of Thai teakwood houses along the banks, with commentary about the infamous railway & bridge built by Allied prisoners in World War II. After the cruise, minivan transfer to the Thailand-Burma Railway Centre and a visit to the Don Rak War Cemetery before returning to the train.
- Tracks to Unseen Thailand Tour: transfer to a rural Nong Kao village for hour-long bicycle tour. Cycle past rice fields, visiting a Thai farm for demonstrations and refreshments, and then enjoy a relaxing herbal infusion at a traditional Thai wooden house before returning to the train.
- Local Flavours Tour: visit a vibrant wet market and rice noodle house with insights into the traditional processes. Then, take part in Thai cookery class on a raft on the River Kwai. Optional visit to Kai War Cemetery before returning to the train.
After the excursion, rejoin the coach for the short ride to the Kanchanaburi railway station to board the Eastern & Oriental Express for an enjoyable lunch and dinner.
Day three: Kuala Kangsar – Kuala Lumpur. Awake to breakfast in bed as the train travels through the picturesque countryside of Malaysia. Brunch is served before arrival into Kuala Kangsar and alight to board a coach. Travel to a rural village set among the rice paddies and surrounded by hills and mountains. Here you have two excursions to choose from (comfortable walking shoes are recommended for both): 1. Traditional Village Experience. A chance to immerse yourself in rural Malaysian life. The villagers welcome you with a traditional martial arts dance before you sample regional food and drink and browse locally produced handicrafts. Guided walks through rice paddies to learn about the process of planting and harvesting, and plantations where rubber, banana and durian are grown. Your tour finishes with refreshments that include banana and durian chips produced from the plantation crops. 2. Hill Trek. Your excursion begins with a visit to a banana and durian plantation, following which join your guide on a walk up the hill, learning about the local area as you go. Cold towels and refreshments greet your arrival at the top, alongside panoramic views over the village and surrounding rice paddies.
If inclement weather a tour of Kuala Kangsar will be provided instead, where you will visit such sights as the majestic Ubudiah Mosque and the treasure-filled Sultan Shah Gallery.
Day four: Johor – Singapore. After breakfast, having crossed the Straits of Johor into Singapore, the journey ends.
Dates and Prices 2023
2023: awaiting updates
Price per person from: Pullman Superior: US$3,100. State Cabin: $4,400. Presidential Suite: $7,100
GB Pounds Sterling quotes given. Prices based on double occupancy.
Prices quoted are ex Club Discount
Contact us for Club Price and Offers
Classic Journey – SINGAPORE TO BANGKOK
Three days, two nights
Journey from Singapore to Bangkok, through the heart of South-East Asia on board the Eastern & Oriental Express, visiting the infamous River Kwai.
Day one: Singapore. Following check-in at the Raffles Hotel, stewards in traditional silk uniforms greet you as you join The Eastern & Oriental Express prior to its departure from Singapore’s Woodland Railway station. Settle into your suite and enjoy the passing scenery as the train crosses to Malaysia via the causeway of the Straits of Johor. Dinner is served in one of the opulent dining cars, after which one can spend the rest of the evening relaxing in the Bar Car in the company of our resident pianist. Retire to your cabin which has been transformed into a cosy bedroom.
Day two: Kuala Kangsar. After breakfast we travel by coach to a rural village set among the rice paddies and surrounded by hills and mountains. Here you have two excursions to choose from (comfortable walking shoes are recommended for both):
1. Traditional Village Experience. A chance to immerse yourself in rural Malaysian life. The villagers welcome you with a traditional martial arts dance before you sample regional food and drink and browse locally produced handicrafts. Guided walks through rice paddies to learn about the process of planting and harvesting, and plantations where rubber, banana and durian are grown. Your tour finishes with refreshments that include banana and durian chips produced from the plantation crops.
2. Hill Trek. Your excursion begins with a visit to a banana and durian plantation, following which join your guide on a walk up the hill, learning about the local area as you go. Cold towels and refreshments greet your arrival at the top, alongside panoramic views over the village and surrounding rice paddies.
Returning to the train, one can enjoy a relaxing afternoon watching the changing scenery from the open deck of the Observation Car or relax in the comfort of the Saloon Car as the journey continues to Thailand. A delicious dinner is served on board before retiring for the night.
In inclement weather a tour of Kuala Kangsar will be provided instead, where you will visit such sights as the majestic Ubudiah Mosque and the treasure-filled Sultan Shah Gallery.
Day three: River Kwai & Bangkok. After breakfast, E&O arrives at the River Kwai Bridge station where we disembark to board a local raft for a cruise on the picturesque Kwai Yai river, passing under the Bridge. On board, a local historian provides a brief overview of the history of the Thailand-Burma railway and the bridge.
Following the cruise there is an optional trip to the Thailand-Burma Railway Centre. There is also time to visit the Don Rak War Cemetery adjacent to the museum.
Rejoin the coach for the transfer to Kanchanaburi railway station from where your E&O journey continues with lunch. This is the Classic choice but one can also choose from the Cycling tour or the Local Flavours Tour. Arrive into Bangkok in the late afternoon.
Dates and Prices 2023
2023: awaiting updates
Price per person from: Pullman Superior: US$2,900. State Cabin: $4,250. Presidential Suite: $6,900
GB Pounds Sterling quotes given. Prices based on double occupancy
Prices quoted are ex Club Discount
Contact us for Club Price and Offers
“Join The Luxury Train Club Free”
KUALA LUMPUR TO BANGKOK or in reverse
Two days, one night
Journey from Kuala Lumpur to Bangkok through the heart of South-East Asia. Bangkok to Kuala Lumpur has the same itinerary, departing Bangkok 17:50hrs, arriving KL 22:30hrs. K.L. stations – Southbound is
Rawang; Northbound Salak, but are always subject to
change even on the day of arrival/departure. As the arrival is late into Rawang Station, there is a complimentary transfer to the city centre.
Day one: Kuala Lumpur. 01:00hrs – Settle into your luxurious cabin as the train pulls out of a Kuala Lumpur Railway Station and fall asleep to the motion of the train. After breakfast we disembark at Kuala Kangsar for a tour of the grand Ubudiah Mosque, the Royal Museum of Perak and the Sultan Shah Gallery. Returning to the train, one can enjoy a relaxing afternoon watching the changing scenery from the open deck of the Observation Car or relax in the comfort of the Saloon Car as the journey continues to Thailand. A delicious dinner is served on board before retiring for the night.
Day two: River Kwai & Bangkok. After breakfast E&O arrives at the River Kwai Bridge station where we disembark to board a local raft for a cruise on the picturesque Kwai Yai river, passing under the Bridge. On board, a local historian provides a brief overview of the history of the Thailand-Burma railway and the bridge. Following the cruise there is an optional trip to the Thailand-Burma Railway Centre, where one can explore this informative museum, with an historian available to answer questions. There is time to visit the Don Rak War Cemetery adjacent to the museum. Rejoin the coach for the transfer to Kanchanaburi railway station from where your E&O journey continues with lunch. Arrive into Bangkok in the late afternoon, 16:15hrs
Dates and Prices 2023
Kuala Lumpur to Bangkok
2023: awaiting updates
Bangkok to Kuala Lumpur
2023: awaiting updates
Price per person from: Pullman Superior: US$2,290. State Cabin: $3,382. Presidential Suite: $4,690
GB Pounds Sterling quotes given. Prices based on double occupancy
Prices quoted are ex Club Discount
Contact us for Club Price and Offers
NEW YEAR JOURNEY
Singapore-Bangkok New Year’s Eve
3-night special itinerary, with a mix of formal dining, a sublime New Year’s Dinner on the Eastern and Oriental Express, a beach party clad in sarongs and flip-flops, with live music, champagne, fireworks and more.
29 December: Singapore. Afternoon departure allowing you to settle into your private cabin. The train sets off through the city, over the causeway into Malaysia and out into the countryside. An indulgent afternoon tea is served after which you can spend time exploring the train. Later, following aperitifs, enjoy dinner in one of the opulent dining cars whilst the resident pianist plays in the Bar Car. Before retiring to your cabin, enjoy a stroll through Kuala Lumpur’s magnificent station. Retire to your cabin which has now converted into a bedroom.
30 December: Penang (Butterworth). Breakfast is served in your cabin before the day’s adventures begin. Disembark at Butterworth, Penang for a tour of Georgetown, which includes Khoo Kongsi, the grandest clan temple complex in Malaysia, and the ornate Pinang Peranakan Mansion. Following a delicious tiffin lunch at a local restaurant, you return to the train to relax over afternoon tea, watching the ever-changing scenery. Later enjoy an elegant dinner as the train makes its way towards Thailand.
New Year’s Eve: Surat Thani & Hua Yai. Enjoy breakfast in your cabin and a leisurely day on the train. In the evening, a sublime New Year’s Dinner with a special celebratory menu is served on the train. After dinner, guests are invited to change into what they would like to wear for a beach party, and head down to the beach for a party with live music, champagne, fireworks and much more.
New Year’s Day: Kanchanaburi & Wang Po. Begin the New Year with an indulgent and leisurely morning on board. The E&O will cross the historic Bridge over the River Kwai in the morning and travel towards Wang Po where we continue along the famous trestles at the Tham Kasae viaduct – one the railway’s most scenic stretches. A champagne brunch is served before your arrival at Bangkok.
Dates and Prices 2023
2023: 30 December
Price per person from: Pullman Superior: US$4,115. State Cabin: $5,496. Presidential Suite: $7,602
Can be quoted in GB Pounds Sterling. Prices based on double occupancy
Prices quoted are ex Club Discount
Contact us for Club Price and Offers
“Join The Luxury Train Club Free”
Route & Map
This route map shows the classic Singapore to Bangkok or Bangkok to Singapore Eastern and Oriental Express train tour.
Eastern & Oriental Express COVID 19 Belmond Booking Terms and Conditions
Guests with reservations made before June 30, 2021 for a future journey can reschedule their journey up to 35 days prior to the booked departure without charge by Belmond.
If, within the period of 35 days prior to the scheduled departure, any new government travel restrictions or quarantine measures come into force that affect Belmond’s ability to operate, or guests’ ability to travel (either in the guest’s country of departure or destination), guests can either change their booking without charge or cancel without charge by Belmond and receive a refund.
If a guest tests positive for COVID-19 within 14 days before their scheduled date of departure, they cannot travel and must contact Belmond immediately to discuss options. Guests can then change their booking without charge, or cancel without charge by Belmond and receive a refund.
Guests who change their booking can select a new date from the 2021 or 2022 schedules. Any payment they have made would be credited against the new booking. Please note that the new booking will be subject to availability and a price difference may apply.
General Information
Travel & Health Advice. Here are travel and health advisories links to national governments and health agencies, including the World Health Organisation (WHO).
Price. Prices are charged in USD by Belmond. We can offer GBP sterling. Children: 20% off for young person age 11 or under, where accompanied by an adult (see Child Policy below).
Dynamic Pricing. Belmond operate a dynamic pricing system, with FROM prices. Prices given on this site are generally the lowest, but can change upon booking depending on what is available and are subject to confirmation on booking.
Cancellation / Amendment. We apply the Belmond terms and conditions to any booking by customers of The Luxury Train Club. Kindly note that, if a customer or Belmond cancels the journey, we will deduct from any refund the charges we incurred in making the reservation: banking & credit/debit card fees, currency costs, £15 (or currency equivalent) for admin, and any fees allowed in the terms and conditions governing the original sale.
Included. All table d’hôte meals on board, with complimentary tea and coffee in your cabin, and sightseeing tours.
Drinks included. House wine, house spirits, local beer and soft drinks included throughout your journey. Premium drinks are excluded and all drinks ordered to your cabin are an additional charge. NOTE: Guests in Presidential Suites have a complimentary bar in their cabin, with house gin, whisky, vodka, rum, beers, and soft drinks, refilled during the journey (consumed in the cabin). Specific drinks requests possible.
Single Travel. Solo travel/single occupancy available on all journeys, for all categories – please contact us for details. NOTE: Pullman Single cabins are available without single supplement, contact us for a price.
Check-in. Bangkok: The check-in lounge is situated at Hualumpong on Platform 12 and is open 2 hours before departure. Passengers boarding in Bangkok should allow for traffic congestion.
Kuala Lumpur: This takes place at the Majestic Hotel, 5 Jalan Sultan, Hishamuddin, Kuala Lumpur, 90 minutes prior to the train’s departure time. Check-in desk opens from 23.30. Uniformed staff will greet guests and take care of the check-in formalities. Refreshments will be provided. Guests and their luggage will be transferred to Kuala Lumpur railway station 30 minutes prior to the train’s departure. (Check-in staff contact mobile tel: (012) 482 7552).
Singapore: This takes place at the Raffles Hotel.
Complimentary WIFI is now available in the Observation Car and also Presidential Cabins (please note that WiFi is only available in these areas and not elsewhere in the train).
Dress Code. Dress for relaxed comfort on excursions and as you move about the train. For sightseeing and visits off the train, comfortable clothing made of light and natural fabrics like breathable cotton and linen are recommended. Comfortable walking shoes, sunglasses, hat, sunscreen and mosquito repellent are advisable. As a visitor respectful of local customs, modest dressing is appreciated and necessary when visiting religious sites. Shoes must be removed before entering temples, mosques, certain museums, galleries and private homes – advisable to wear shoes that are easy to remove. Whilst visiting mosques, ladies are required to cover their head as well as their arms and legs. The dress code in the Restaurant Cars is smart casual with a touch of understated elegance. Balmy afternoons call for light linens, smart full-length trousers and open-neck shirts. Befitting a grand and exclusive journey, we suggest a jacket for dinner. Guests should still avoid jeans, shorts, slippers and trainers.
Note. The Eastern & Oriental Express travels within the constraints of the railway network. Routings and itineraries are subject to change due to local conditions. Please bear this in mind and allow for a minimum of five hours when making arrangements for flight connections, transfers, tours, business appointments or evening engagements etc.
Child Policy. Children are welcome on board, but there are certain restrictions such as children are not allowed into the bar car and dining in the dining cars is down to the Train Managers discretion. Maximum occupancy of 2 guests per cabin. For example, for two adults and one child, 2 cabins must be booked; one adult must book a cabin for sole use or a single cabin. When a child aged 11 or under is booked in a cabin with an adult, a 20% discount will be applied.
General. International electric sockets (220 volts) and 110 volt adapter for razors and an hair dryer in all cabins.
Luggage. This is limited to 30 kilos per person for Pullman and State Compartment passengers. There is no limit for those passengers travelling in a Presidential Suite. Please keep your tickets, passports and any medication with you, do not pack them in your through or compartment luggage.
We recommend that you label your luggage with a contact address, your hotel and your destination. It will be taken care of as follows:
- Through luggage: We suggest that items not required for your journey are packed separately in sturdy baggage. At check-in this luggage will be labelled and will not be accessible until you reach your destination. Ideally, large and/or hard cases should be checked as through luggage.
- Compartment luggage: This contains items needed during your journey. Please bear in mind that storage space is limited. There is a luggage rack plus an additional storage cupboard with hangers. One or two soft sided suit carriers or similar can be comfortably accommodated in each compartment.
- Hand luggage: Passports, tickets, jewellery, money, camera, fragile items and any medication should not be checked in.
Passports. Check that your passport has at least 6 months remaining validity at time of travel.
Visas. The following advice is given without guarantee that it has not since changed; passengers are responsible for the validity of their own visas and passports. All visitors to South East Asia must be in possession of a valid passport, with at least 6 months validity from the date of your return.
It is the responsibility of each individual passenger to ensure that they are in possession of any necessary and valid visas and/or documentation. The company assumes no responsibility for the consequences of any failure to comply.
It is not possible to obtain a visa on board the train or at the respective border points for entry into Singapore, Malaysia and Thailand. Unlike at the airports, there are no Visa-On-Arrival facilities when the Eastern & Oriental Express crosses land borders. Please note that nationals entitled to a 30-day visa exemption in Thailand are only eligible to enter Thailand without a visa through land border checkpoints twice per calendar year.
Health.No special health certificates are required, but you should request advice from your medical practitioner or travel specialist. Quarantine arrangements apply to travellers affected by yellow fever.
Customs. Customs regulations are in line with those prevailing elsewhere in the world, however the importation of prohibited items carries serious penalties. In particular, the importation of narcotics into Thailand, Malaysia and Singapore is treated very seriously. On conviction, the death penalty is still applied in certain cases.
During your journey, staff and agents of Eastern & Oriental Express will provide assistance to facilitate border formalities. You will be required to provide relevant information and hand over your passport at the appropriate times. Please note, however, that it is the responsibility of each individual passenger to ensure that they are in possession of the necessary and valid documentation. The Company assumes no responsibility for the consequences of any failure to comply.
At the Malaysian Customs and Immigration facility, the E&O stops and passengers must disembark and pass through Customs and Immigration. Passengers must take all their hand baggage with them while their main luggage is removed for security screening procedures. Please ensure you allow sufficient time for these formalities when organizing you onward arrangements.
Passport and customs formalities take place at the Malaysian/Thai border. Passengers will not normally be disturbed during the journey. Passports will be held during the journey by the stewards and will be returned immediately prior to disembarking.
Offers – Terms & Conditions: Offers may be removed at any time without notice; valid for new bookings only; complimentary accommodation offer is based on double occupancy, single travellers please contact our reservations office for offer availability.
Unforeseen events/changes: itineraries, routes and times may change at any time for reasons outside the control of the train company. Every effort will be made by train staff to minimise any impact; the Luxury Train Club cannot accept any responsibility for any changes. The Club aims to keep itineraries as up to date as possible.
Smoking. In keeping with Indoor Air Quality regulations in the region, smoking is not permitted throughout the air-conditioned carriages of the train. Guests may smoke in the open-deck area of the Observation Car.
Belmond Gift Cards are accepted by the Luxury Train Club towards the price of any Belmond train, hotel or river cruise. Belmond Gift Cards can be redeemed for a delightful afternoon tea or a relaxing massage, a fascinating masterclass or used towards the trip of a lifetime. Go here for Belmond Gift Card terms and conditions.
Coronavirus Notice: Go here for general travel and health advice from governments, WHO and other organisations. Go here for information about Belmond Covid-19 cleaning processes.Please ask us for the Eastern & Oriental Express health and safety booklet.
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About Orient Express luxury train tickets