Cheap Flights from Hong Kong to Da Nang from $128 | (HKG – DAD) – KAYAK

Inflight entertainment is limited. Boarding process is delayed and interrupted.

Cons:

“Onboarding time”

Pros:

“Liked that the busses to gate at arrival were not packed”

Cons:

“Not having middle seats filled thought that was terrible”

Pros:

“They boarded the plane early, which meant we arrived at our destination early.”

Cons:

“All we got was a bottle of water.”

Pros:

“Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time.”

Cons:

“Keep up great service standards”

Cons:

“Excellent service over all.”

Pros:

“The cabin crew were very pleasant.”

Cons:

“The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn’t clarify, until the very last minute.”

Pros:

“plane was new and captain was professional”

Cons:

“plane was badly late and the boarding process was poorly coordinated”

Pros:

“On time service and crew service”

Cons:

“Improvement to entertainment and food selection”

Pros:

“Nuce crew and gentleness”

Cons:

“Entertainment but we know it’s a plane restriction”

Pros:

“The crew were not visible and didn’t offer any assistance”

Cons:

“An offer of a snack as we paid a high price for the econom y flight”

Pros:

“Excellent service”

Pros:

“Very professional crew. Plenty of in-flight entertainment options. Food was good.”

Cons:

“Less magazines in seat pocket (there wasn’t enough room for my own stuff).”

Cons:

“Delayed with no announcements or explanation.”

Pros:

“Movies, crew”

Cons:

“Food”

Pros:

“The crew were great.”

Cons:

“Not much entertainment available.”

Cons:

“Delayed departure. They were slow to board flight.departed almost an hour late. There didn’t seem to be a reason for delay other than poor organization and management.”

Cons:

“Delayed by almost 2 hours.”

Pros:

“The food which we didn’t expect. The friendly crew. Ease from checking in to flight.”

Cons:

“Nothing”

Pros:

“The plane was new and the food was fresh.”

Pros:

“On time Very polite staff”

Pros:

“Food. Food is Life”

Pros:

“Supper nice and sweet crew! Good food, nice service, comfortable chair <3”

Cons:

“Delay 15’”

Pros:

“From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak.”

Cons:

“Nothing!”

Pros:

“It got me to my destination”

Cons:

“Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane…not what I payed for.”

Pros:

“Excellent staff”

Cons:

“NA”

Pros:

“Seats in economy was exceprionally wide. For short flight they actually served a meal. Flight attendants were friendly and coutrous.”

Cons:

“Seats didn’t have monitors. Instaed had “old fashioned” overhead monitor. Wasn’t that portant since flight was only 1.5hurs long.”

Pros:

“No delay, boarding smooth, crew excellent, leg room ok, nothing bad…”

Cons:

“Nothing”

Pros:

“Overall, this is a short trip. Everything is ok.”

Pros:

“Kind attention and assistance with checkin, given priority as an elderly passenger needing a wheelchair.”

Cons:

“There was no food offered for this 80 minute flight, and the only drink offered was a choice between cold water and s Coke-like soft drink. I get a wheelchair assist (elderly woman with some mobility issues). The service person who brought me to the gate never showed up again to help with the boarding. Instead (??), the airline had me boarding LAST (most airlines have had me board among the first), and then sitting at an aisle seat (most airlines have me at a window). They asked me to wait to deboard until all passengers were off – that is standard. But because I was sitting on the aisle I had to get up and wait standing while the two other passengers on the row got out, and then go back to be seated. Very awkward”

Pros:

“The UA rep gave poor directions for transferring in Seoul; we ended up nearly missing the flight (and other UA passengers did miss it despite VN holding the plane for 40-plus minutes). The crew was helpful and friendly, defusing a truly stressful situation.”

Pros:

“They didn’t try to charge me for checking in 1 piece of luggage…..unlike Air Asia…..will definitely use again”

Cons:

“Uncomfortable airplane.”

Pros:

“Lined up, crew took our tickets, we loaded on the bus to bring us to the plane, but the bus just stayed there for 10-15 mins. Then they told us all to get off the bus and go back into the terminal and wait. No explanation or apologies. Waited another 30 mins then everyone lined up again. They never explained what the issue was – it was a bit unsettling. Like, was it a meintamice issue? Should we be worried for our safety? Or was the aircraft simply late/delayed? Upon taxiing and take off the pilot finally said they were delayed from a previous flight and the plane needed to be “checked.” Would’ve like to know that an hour earlier when we first got kicked off the bus.”

Pros:

“The food, service in the air, ground service, everything was excellent”

Pros:

“There was a long line for the Hanoi-Ho Chi Minh flights but with multiple counters devoted to this route alone we were checking in not long after having been dropped off at the airport. We were offered seats on an earlier fight which we eagerly accepted. Knowing that this route is often cited as one of the busiest in the world it was no surprise to find ourselves on a wide-body jet, Airbus 330-200 even on this 2-hour flight. A small snack was served. The flight was uneventful.”

Pros:

“Overall a good airline. Full meal served even on a short hour and half flight.”

Cons:

“The air con wasn’t on until we were in the air”

Pros:

“Good weather and a quick smooth flight”

Cons:

“They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane.”

Pros:

“Ample leg room, though a little less than on previous VN flights. I don’t know which plane this was, but a 2-4-2 seat configuration.”

Cons:

“As we were boarding from the gate to the plane, we were stopped by crew to ask how pregnant we were. With a tired, grumpy 2 year old, we had to dig through our carry-ons to find the form we had just filled out at the check-in counter. Totally unprofessional and disorganized.”

Pros:

“Everything was good honestly”

Pros:

“Overall my experience was good. Pros: seat are comfortable. The jet seemed more spacious than ANA airlines. Cons: workers know little English compared to ANA from checking in to the flight attendants. I think this was the most disappointing because the language barrier was frustrating when needing help going the right direction and having questions about checking in. The food was OK. The fruit tasted rotten and the food didn’t seem as fresh either. The customer service was also mediocre. When I was on ANA airlines all the staff were very helpful and they seemed statisfied with their jobs. When I travel to ASIA again I will try and avoid Vietnam airlines.”

Cons:

“See above”

Pros:

“Flight cancelled”

Pros:

“All traditional amenities like foods and water are provided”

Cons:

“none”

Pros:

“The flight had many open seats, the crew helped to board passengers efficiently, the food was plentiful and they even offered wine on a 3 hour flight. It was delightful.”

Cons:

“There weren’t individual entertainment systems.”

Pros:

“Great experience. Everyone very helpful.”

Pros:

“Excellent service and on time performance. Very intelligent personnel.”

Cons:

“However, snack was one of the worst I’ve had in 50 +years of flying.”

Pros:

“Flight left exactly on time and arrived 10 minutes early.”

Cons:

“Leg room very poor on this flight. Very short flight so no food or entertainment.”

Pros:

“They fed us dinner and kept the lights dimmed most of the time. Good selection of movies too, which was important bc I couldn’t sleep.”

Cons:

“Not a ton of room (esp legroom) in economy, making it tough to get comfy/sleep. They occasionally randomly turned the cabin lights back on which was a bit annoying.”

Pros:

“Ease of travel was fantastic”

Pros:

“The Air France business lounge that Vietnam Airlines use in CDG Airport was excellent. Lots of space a good selection of food. The airline staff where all wonderful and food on the plane was delicious. I like the sleeping pods. Very private and comfortable.”

Cons:

“I would like a few more recent English movie choices.”

Would like that reschedule the ticket

On time and smooth flight from San Juan direct to Sint Maarten.

Just to be expected on a budget airline. Since all the flights were either late on the evening it would help to offer some food for purchase Since you tourists cannot buy decent food withoit local vaccination record in hong Kong this would really to help Using phone to submit electronic data is great but for the elderly this is a hassle

Cancelled without alert

Flight cancelled without notidication, had to book an emergency replacement flight at the counter

Cons:

“We should have been allowed to sit near our family (wives). There was empty row but they wanted to charge us to move up. Ridiculous!!”

Pros:

“Check in staff was friendly and helpful”

Cons:

“Refused to serve me food when I woke up.”

Pros:

“Absolutely nothing”

Cons:

“The flight took forever to land. Pilot said prepare for descent and we stayed in the air for another forty minutes. The air smelled awful. One of the worst flights I’ve ever taken.”

Pros:

“I was able to purchase extended seat room for a reasonable price.”

Cons:

“No free drinks or entertainment or anything to help pass the flight time.”

Cons:

“Staff at check-in counter were not helpful. They were there and they weren’t. We were there at the front while two of the counters were ready but didn’t call us up. They were chatting with each other instead. We I asked them are they ready to work, she ask me where was I heading. What is the difference?”

Pros:

“Comfortable seat in emergency exit row!!”

Pros:

“HK Express compensated for delay”

Cons:

“Punctuality”

Cons:

“Fight was delayed 2 hours”

Cons:

“Terrible attitude from the staff”

Cons:

“Sat on runway 2 hours and then bags delayed 1 hour”

Pros:

“Price was good and HK to Tokyo times were good”

Cons:

“No entertainment on 5 hour flight”

Pros:

“Nothing in particular.”

Cons:

“They don’t tell you that 1) you aend up paying more than other airlines charge by the time you add various ‘extras’; and 2) you have to go through immigration because they are in another terminal. This means two hours of work, plus I missed my flight because I didn’t have 3 hrs. They said my fault.”

Pros:

“Good price to go HK to Tokyo”

Cons:

“Flight attendant woke up a baby to tell passenger something and then baby cried for next hour No water unless you pay for it”

Pros:

“The crew was very nice, seats comfortable and the airline seemed well run for a discount carrier.”

Pros:

“Easy flight, nice crew”

Cons:

“Budget airline. Have to buy drinks. Space between seats is tight. Spend the money for the seat with more leg room if you are average height or taller”

Cons:

“IS THIS A WAY TO RUN AN AIRLINE? WHAT A BLANKING JOKE! People should notify Ralph Nader & PUT in a LAW or a LEGAL INSTRUMENT that MANDATES compensation to “We the People”, the consumers, the citizens, the customers, man. IF a flight leaves 1-15 minutes late = okay BUT IF a flight leaves > than”

Pros:

“The web specials for prices”

Cons:

“At least provide water to guests.”

Cons:

“Service from the crew could have been better. This crew was not hospitable and we had to ask multiple times for our requests.”

Pros:

“I wasn’t able to get the flight and the booking agent never amended this despite 2 weeks of emails and phone calls”

Cons:

“Lastminute.com could have answered my emails”

Pros:

“Low budget and efficient”

Pros:

“Service was fine. Charged 50 usd for 21kg checked baggage. Food and beverage was not complimentary during flight.”

Cons:

“Fine experience. Stuck next to obese traveler that forced me to lean into the aisle. My bad luck, not the airlines fault.”

Pros:

“I just want a seat in a high season!!!!!!!!!!”

Cons:

“Made me do a ticket change because I used the first initial and not the full name for my middle name. Been flying 30 years and this is the first time I have had a problem. Won’t take these bargain airlines again. It was my first time taking one. Same with my 6 year old’s ticket as well.”

Pros:

“Everything”

Cons:

“Nothiing”

Pros:

“Price was good.”

Cons:

“Never boarded the plane! I was not notified that luggage check-in closed 1 prior to departure; who knew it would take luggage more than an hour to reach the plane… I checked-in already and was only a couple minutes past the cut-off; they wouldn’t check my luggage in. Instead of offering some solutions or let me pay extra for checking at the gate, I was told my flight was closed, I would have to re-book at full price. I was there before the posted boarding time with time to spare. To top it off, I received a phone call from them asking if I was on board the plane.. online chat with customer service, not helpful either, thenperson I was chatting with just ended the chat after telling me 1 minute past they went check in.”

Pros:

“It was a short flight.”

Cons:

“Tried to save by booking a different carrier. When it can time to check in… I was charged for my seat, charged for a carry-on weighing more than 7kg and forced to check, chose not to pay for a meal, pay for a drink… so many hidden fees. Ended up not saving at all. No savings, no miles, no perks. Will always use an aliance (UA, Asiana, etc) or SkyTeam (Delta, Korean Air) from now on. I at least get my money’s worth.”

Pros:

“I love when they have great deals on airfare. The late night flight works well for me.”

Cons:

“Wish the air cooler was stronger and that water was served during the trip.”

Pros:

“Not much”

Cons:

“Crew, plane, food wasn’t complementary and if you want to buy it you will be very disappointed.”

Pros:

“On time”

Pros:

“Price is good”

Cons:

“No entertainment, no water”

Pros:

“I’m glad it was only a three hour flight”

Cons:

“I connected from a Cathay Dragon flight onto an HK Express flight to Jeju. At the transfer desk, the ground agent told me I would have to leave and reenter the restricted area despite having no checked luggage. Knowing it can’t be right, I checked in on my phone and went through the normal transfer process in HKIA. It was a 0215 flight from the midfield concourse. The last automated passenger carrier left at 0100. After which, passengers would have to rely on sporadic bus services. The captain announced ‘cabin crew, prepare for landing’ 45 minutes before landing. That woke everyone up and it was not ideal. All the flights I have been on announced landing when the plane was at base leg.”

Pros:

“Cheap service out of Hong Kong”

Cons:

“Lack of seat pitch”

Cons:

“Due to their mistkes with connections and communication I never made it on my flight therefor the specific indicators way be inaccurate but I would say an overall terrible experience.”

Pros:

“Clean cabin”

Pros:

“The airport had an emergency shut down and we didn’t get notification about it. When we showed up in airport, the only accommodation was 250 Thai bhat Burger King vouchers that it’s not even enough to buy a drink after getting a burger.”

Pros:

“On time departure and arrival, had priority boarding and check-in, you get what you pay for.”

Pros:

“Great job”

Cons:

“Small seats”

Pros:

“Professional staff”

Cons:

“n/a”

Pros:

“Comfort”

Cons:

“I did not like that there was no food or snacks given for the flight. Also did not like I had to pay for a drink of water.”

Pros:

“Quick flight between HK & DaNang on time both directions. Convenient flight schedule. Smooth flight. Crew was friendly.”

Cons:

“Had to purchase food, beverages but wasn’t really necessary due to short duration of flight”

Cons:

“got sick from food”

Cons:

“Could not contact service team even Hong Kong office. They just sent email to let us know the delay, but nothing at all”

Cons:

“The light was delayed and we arrived in Chiang Mai at 11pm. We got penalty of late rental car pick up. And our hotel is a yoga resort so it a far in the mountain. We arrived at the resort at 2am and we had to wake everybody up and the driving was dangerous without street lights.”

Pros:

“Cheap but on time”

Cons:

“Too much promotion message”

Pros:

“We landed safely and the crew were polite”

Cons:

“Late on the way to Da Nang and very late on the way back (flight back to HK was a Hong Kong Express plane). Budget airlines are just not worth it at HKIA – your flights lands and takes off so far from the terminal, you are transferred by bus! No in flight entertainment- although not an issue on such a short flight.”

Good value airline for a LCC – food selection and drinks looked well priced. Flight was delayed and no rush to make up time

Maybe there was something wrong with pressure sensor or something. my ear was very uncomfortable and many babies were crying like hell. It happened during landing.

Flight has change gate in the last moment and announce last call . Our experience is we are booked flight from Dps to ho – Vietnam .my flight actual time was 2:05 pm but flight departure 1 pm . Service was not good

Ground crew clueless, delayed flight gate change without communication. Horrible experience. Will not fly Vietjet again.

The actual flight was ok, everything else terrible worst airline in South East Asia, delayed twice and eventually took off late again, waiting in room at gate before flight no staff there no information about second delay, jammed on bus with doors closed waiting to be taken to the plane, just a disgusting airline, do not ever rely on this Vietjet will always cancel or delay your flight, and it’s not cheap when you see luggage price and other add ons, if possible try to book a better airline Bamboo air etc

No in flight entertainment, no food, not even drinking water, uncleaned flights, smelly bathrooms, and above all no baggage allowance, they charged us 53700 yen for the baggages.

No, comment Me and my family at the boarding gate more than 30 min early but the flight delayed and they still leave without us.

Very basic, all seats are non reclining

Pros:

“Worst Airline Ever”

Cons:

“Vietjet needs to update their refund policy”

Cons:

“We left 1. 5 hours late! The only food on the plane was prepackaged chemical foods and the only vegan option was a porridge they pour water over ($2).”

Pros:

“The food is good. Air crew is nice.”

Cons:

“Worth for money we paid”

Pros:

“Vietjet’s staff are always attractive, smiling, and friendly. I like the double embarking and disembarking process.”

Cons:

“I hate Vietjet’s restrictive luggage policies. I had to repack everything at the ticket counter to match the 7 kilo restriction and one carryon limit. On every other airline the way I pack is acceptable. Then I was given a window seat with no window. It was in the exit row. Terrible!”

Pros:

“Nothing”

Cons:

“Boarding on time instead of delay twice”

Cons:

“Airport reception is inexperience, could provide us the info we need. Luggage charging 2 for 70kg which is retarded. If you pay online or declare online it gives you discount, unfortunately that doesn’t work on visitors. The check innprocuedure was ineffective and waste lots of time”

Pros:

“Fast and efficient and low cost budget”

Cons:

“No free water on a 5 hour flight. Poor choice of snacks to purchase. No leg room. Chaotic at boarding time. Expensive for the service”

Pros:

“It was on time for a change”

Cons:

“The seats are uncomfortable. We requested 2 aisle seats. Given the ok, and then found out we were seated window and middle. How did that get lost in translation?”

Pros:

“It was a direct flight to Phuket”

Cons:

“Flight was delayed for 2 hours, then didn’t board for another 45 minutes after that. We were given a mediocre coffee or soft drink in a lounge, no food. Basically the afternoon at Patong was wasted because we didn’t arrive until after 5pm. Vietjet is renowned for this sloppiness and persistent delays.”

Cons:

“Delays with no explanation or expected timing”

Pros:

“Quick flight”

Cons:

“It was a quick flight from dalat to hmc. So I didn’t expect a lot. But they charged for water and there were no tv’s.”

Pros:

“Flight Cree good”

Cons:

“Seats, no jet ways to board or deplane”

Cons:

“Crew members playing video games while waiting on the Tarmac.. very unprofessional.. driver of shuttle should be fired for not paying attention…”

Cons:

“No online check-in. Flight was late. No legroom.”

Cons:

“Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn’t have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all.”

Pros:

“Nothing”

Cons:

“Confort”

Pros:

“It was exactly what we needed. On time flight with few frills but good price and efficient. No complaints at all. Crew did well keeping control of passengers that kept standing while seatbelt sign was on. Firm but not angry. Good job.”

Pros:

“Uneventful flight. Nothing worth writing home about. No food, no entertainment, no hassle either.”

Cons:

“VietJet Air has the habit of not announcing delays until after departure time. It was funny to see the billboards announcing: “On time”, then “Boarding” when there was no aircraft in sight. On the Arrivals billboard, it showed the in-coming flight as “Landed”, when it most obviously had not landed, and there was no information about when it might eventually arrive. With slow operations, we boarded 40 minutes mate and arrived a full hour late. The schedule had been 9:00 PM; days before flying it was pushed back to 10:00 PM. We actually were at the gate at 11:00 PM. VietJet Air is unfortunately the only airline operating a late flight from Pleiku to Ho Chi Minh. No competition means no pressure to be on time.”

Pros:

“Flights were on time and worked well for us. Flight attendants were helpful”

Cons:

“The charges for each checked bag were annoying. We are a family of three and traveling with a 26 Kg kid but paying full price for our seats. With one checked bag the additional 4 Kg in the bag resulting in an upcharge seems foolish. Other passengers weighing 4 times as much pay the same ticket price as our smaller lighter weigh child.”

Pros:

“Was on time and cheap.”

Cons:

“I received a text saying the departure time was delayed 5 hours but that was not true. Don’t know where or why the text.”

Pros:

“I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.”

Cons:

“Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.”

Pros:

“Nothing”

Cons:

“No guide telling where to find Vietjet ticket counter for check in. I missed my flight and slept on the floor. No follow up and I had to book with Vietnam Airlines with no refund or voucher. I’ll only fly Vietnam Airlines in the future.”

Pros:

“Cheap flights but u get what u pay for”

Cons:

“2 delays of 10hrs”

Cons:

“I don’t like how the lineup was at check in. You go the counter to check in. Then go to another counter to limeuo again to pay for your bags. Then lineup again for checking in. Very frustrating and confusing. Flight was almost three hours delayed and they refused to change to earlier flight. Service was poor and staff spoke very limited English. Will try to avoid this airline in future. Not a great first time experience.”

Cons:

“This airline was impossible to get in touch with. THey we’re not at all accommodating to my request to change the flight time and sleazily rip you off with what is written in the small print.”

Pros:

“Airlineseriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours seriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours”

Cons:

“Caroline is wonderful once the plane is able to get into the air”

Pros:

“nothing”

Cons:

“many delays, no associates anywhere in the terminal to address any issues even though they say repeatedly to see an agent if you have questions, horrible airline that does not deliver the service that is paid for”

Cons:

“I was on an International flights, 3.5 hours. Their website didn’t mention any additional fees for check-in luggage, I didn’t expect that as most airlines don’t charge extra fees on international routes, how surprised was I when at the check-in counter I was ask to pay $36 for my 10kg backpack. I feel I was scammed.”

Pros:

“Not much”

Cons:

“Bus instead of ramp boarding. No food or drinks provided. The carts raced by us and did not stop to ask if we wanted a purchase. No leg room in seats.”

Pros:

“Nothing”

Cons:

“Have an error in system. I can’t join the flight”

Pros:

“Reservations were relatively easy to make on line and relatively easy to purchase on-line.”

Cons:

“Purchasing tickets this way can result in a lot of confusion upon arriving at the Airport. Without any documents that the Check-in Counter can use to process Check-in, the traveller will find out that a visit is required to a separate desk to obtain your reservation number scribbled on a scrap of paper to take back to the Check-in Counter (after waiting on line there again) so that the agent can find your record and proceed with check-in. This two step process is confusing and not immediately obvious to even the seasoned International traveller. Good thing I’m not easily flustered!”

Pros:

“Cheap fares”

Cons:

“Late. Terrible boarding process, agents showed up 15 minutes prior to scheduled departure time, and then put a final boarding call on the message board everyone had a lineup in a long line and no rows called just first come first serve. Male flight attendants were rude.”

Pros:

“Staff onboard friendly”

Cons:

“Flight check very slow”

Pros:

“Check in and boarding processes were actually ok this time! Decent timeliness and decent comfort level on flight.”

Cons:

“I understand that a budget flight will sell food and drink for money, but I feel it would be common courtesy if they at least provided water free of charge if a client asked.”

Cons:

“Booked a midday flight directly with VietJet only to find the flight no longer was flying that day. We had been up onto a completely different flight, 4.5 hours later, with no communication whatsoever. We had paid extra for certain seats, And we’re told during checkin these were given away. Thankfully they gave us the seats 1 row in front of what we’d booked. They should really tell passengers about flights, as this could have caused a lot of issues if choosing connecting flights. We were lucky to be able to rearrange our pick up.”

Pros:

“Please be aware they can change flight times earlier without communicating”

Pros:

“Doing its job to fly you on time with good schedule. For less than 1 hour flight that’s all you need”

Cons:

“#Delayed for about three-quarters of an hour. #Cramped seating. #Coffee unpleasant. #Male crew abrupt.”

Pros:

“We were very pleased with VietJet Air. Check in went smoothly. Our bags arrived quickly after landing. Good start for the next leg of our journey.”

Cons:

“Kayak allowed us to book a flight that was impossible to make. We had two separate VietJet flights (one from Da Nang to Hoh Chih Minh and the other from Hoh Chi Minh to Bangkok). When I booked through Kayak, I searched from Da Nang to Bangkok so I thought they were booked on one ticket but they weren’t. We had to get my bags in Ho Chih Minh and completely re check-in for our flights to Bangkok within a 30 minute period after deplaning. Luckily the flight to Bangkok was delayed and we had a nice counter representative that bended the rules and allowed us to check-in after check-in had closed but this was a very disappointing experience with Kayak. The representative said that had we booked through the airline website, the system wouldn’t have let us knowing we didn’t have enough time between flights to get our bags and re-checkin. I would think that Kayak would know this.”

Cons:

“Crew did not allow me to sit on emergency exit seat even if I am 1’97 tall, no health restrictions, and all the seats wow empty. They also charge a lot for anything over 7kg”