Apple Watch | Help & Support | O2

If you buy your Apple Watch from O2, we’ll set up your Airtime Plan for you. But you’ll still need to activate it when you set up your Watch. When you first turn on your Apple Watch, your iPhone will recognise it and prompt you to pair them.

As part of this process, you’ll reach a step that asks you to set up mobile data. Tap ‘Set up mobile data’. You’ll see a screen that confirms your plan has been added to your account.

It can take up to 24 hours to activate, but sometimes it might take a little longer.

To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up.

Open the Watch app on your iPhone and tap on ‘Mobile Data’.

Then tap ‘Set up mobile data’. You’ll be prompted to sign in with your My O2 username and password.

Once you’ve signed in, select your Apple Watch plan. Follow the steps on the screen to set up your Apple Watch Airtime Plan.

It can take up to 24 hours to activate, but sometimes it might take a little longer.

To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up.

If you bought your cellular Apple Watch from somewhere other than O2, you can buy an Airtime Plan through the Watch app on your iPhone.

Open the Watch app on your iPhone and tap on ‘Mobile Data’.

Then tap ‘Set up mobile data’. You’ll be prompted to sign in with your My O2 username and password.

Once you’ve signed in, select ‘Buy another Airtime Plan for this watch’. You can have up to 3 cellular Apple Watches with an Airtime Plan linked to your account at one time.

Now, select your Apple Watch plan. Follow the steps on the screen to set up your Apple Watch Airtime Plan.

It can take up to 24 hours to activate, but sometimes it might take a little longer.

To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up.

It can take up to 24 hours to activate, but sometimes it might take a little longer.

To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up.

If you want to cancel your Watch Airtime Plan, call 202 free from your O2 mobile.

If you buy a new Apple Watch, you’ll need to go through the pairing process with the new Watch.

As part of this process you’ll reach a step that asks you to set up mobile data. Tap ‘Set up mobile data’. You’ll be prompted to sign in with your My O2 username and password.

Once you’ve signed in, you’ll see two options – ‘Buy another Airtime Plan for this Watch’ or ‘Move an existing Airtime Plan to this Watch’.

Tap ‘Move an existing Airtime Plan to this Watch’ to keep your current Airtime Plan.

If you want to cancel your Airtime Plan, call 202 free from your O2 mobile.

If you restore all content and settings on your Apple Watch, you’ll need to go through the pairing process again.

As part of this process, you’ll reach a step that asks you to set up mobile data. Tap ‘Set up mobile data’. You’ll be prompted to sign in with your My O2 username and password.

Once you’ve signed in, you’ll have the option to ‘Add Airtime Plan’. Tap this to add your Airtime Plan back onto your Apple Watch.

If you want to cancel your Airtime Plan, call 202 free from your O2 mobile.

Unless you bought your iPhone and Apple Watch from O2 at the same time, it’s unlikely that your contracts will expire at the same time.

If you’ve paid off your iPhone Device Plan and want to cancel your iPhone Airtime Plan, you’ll need to pay off any outstanding balance on your Watch Device Plan.

No, the Apple Watch isn’t eligible for Multisave, student or O2 Open discounts.

Once your six month free airtime period is up, we’ll charge you the normal monthly price for your airtime. The introductory free airtime offer ended on 18 December 2019.

Apple Watch Cellular on O2 will only work with tariffs that support Wifi and 4G Calling. All of our current tariffs do, along with all tariffs bought from 2014 onwards. If you bought a tariff before 2014, you’ll need to upgrade to one of our current tariffs.

You can have 3 cellular Apple Watches with Airtime Plans linked to you account. You can have all 3 devices paired to your iPhone, but only one will be ‘active’ at any given time. You can change which Watch is active in the Watch app on your iPhone.

An ‘active’ Watch is the watch which will connect to your iPhone via Bluetooth when in range and can be customised through the Apple Watch app. When the active watch is in Bluetooth range of the iPhone it will use the data allowance from the iPhone airtime plan.

Any other Apple Watches you have associated to your iPhone will still connect to the cellular network if turned on and can make and receive calls via your iPhone number. As these are not considered the active watches they will not connect to the iPhone via bluetooth even when in range. This means they are using the data from the Watch airtime plan, but any calls or texts made will come out of the iPhone airtime allowance.

For an incoming call, all of your Watches and iPhone can ring at the same time, and you can choose which device to answer the call on.