All About The BMW N20 Timing Chain Recalls – VehicleHistory

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Robert Sorel

on March 13, 2023

Timing chain malfunction destroying my engine.

I have a 2013 X3 28i with only 95, 000. On March 9th 2023 while I was going 60 miles an hour on a highway my engine told me my oil was dangerously low then within 10 seconds it red drivetrain malfunction pullover shut off engine. There’s no place I could pull off on the highway I continued to the next exit prior to getting to the exit the engine just shut off. I posted off the highway into a parking lot in the SUV stopped. My mechanic told me it’s a timing chain and the engine needs to be replaced. I contacted BMW corporate office. Gave me the runaround. Told me that they sent out notifications which they did not cuz I did not receive a notification pertaining to this issue. I did receive a notification regarding a computer update for the catalytic converter but nothing else. They, BMW is not want to take responsibility even though there was a class action suit against them. When the car was running I loved it it is a great vehicle had no problems up until this point. I am contacting the attorney general’s office in my state and the Federal trade commission to see what recourse I have. BMW corporation told me they have no email address for me but I received emails from them almost every month or two regarding their latest vehicles and deals on there vehicles. There’s no reason they should not have notified me by mail text or email. They asked me if I bring my BMW to a certified BMW dealership or an independent mechanic. I told them independent mechanic because I’m not going to be charged three times more than an independent mechanic charges. I was then told had you brought your vehicle to a “certified dealership” they would have told me about the problem. So I asked her so you penalize people for not overpaying for general maintenance at a certified BMW dealership by not notifying them of recalls and defects in the vehicles correct? Of course she said no we don’t do that. So I asked then why didn’t I receive notification via letter email or text. She claimed they sent a letter which of course they did not anyone can doctor those computer files. Don’t you think that anyone who owns a BMW or any vehicle for that matter who receives a notification saying the timing chain can malfunction on your vehicle causing you to replace an entire vehicle for upwards of $12,000 would not immediately have that checked? BMW is nasty.