AT&T Data Throttling Settlement

The FTC sued AT&T, and the company agreed to settle. As a result of the settlement, AT&T refunded more than $52 million to current and former customers. Now, the FTC is using the remaining money from the settlement to refund eligible consumers who haven’t already received a payment.

What was the lawsuit about?

According to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers used a certain amount of data in a billing cycle, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible.

Who is eligible to apply for a refund?

You may apply for a payment if you meet all these requirements:

• you are a former AT&T customer

• you had an unlimited data plan at some point between October 1, 2011 and June 30, 2015

• you experienced data throttling (slow data speeds)

• you didn’t already get a payment from AT&T in this matter.

Current AT&T customers aren’t eligible for a payment because they received a bill credit from AT&T in 2020. In addition, former customers who cashed a check from AT&T aren’t eligible.

How do I apply for a refund?

Apply for a refund at www.ATTDataThrottling.com.

What is the deadline to apply for a refund?

To be eligible, you must file a claim by May 18, 2023.

How much will my payment be?

Your payment amount depends on several factors, including how many people file claims.

When will I get my payment?

We don’t have a mailing date yet for payments. We will update this page when we have more information.

Where can I get help or find more information?

Call the refund administrator at 1-877-654-1982 or email [email protected].