Versa alarm clock does not wake me up – Fitbit Community

Dear FitBit community. I have a huge problem with my Versa.

The alarm clock DOES NOT WAKE ME UP!!! I have been late in the mornings already a few days and it is not good..With my Charge 2 it works flawlessly…

I have tried setting the alarms during the day and it indeed vibrates, so I can only think that the vibration is not strong enough to wake me up in the mornings.

Is there anything I can do to improve it or can you set a stronger alarm vibration? … and yes, the SmartAlarm feature that I had on the Jawbone was great.. would be fantastic to have it on FitBit too…

Thank you 

Carmen